dwcraig1

Factory reset reverts the board to Evolv factory setting... not the mod's factory settings. So if your mod uses 2 cells instead of three the factory reset set it to 3. Use Escribe to change back to 2 if needed.

That sure looks a lot different than mine. Here's the CSV for mine dna 75 battery.csv

I believe that if you connect it to Escribe that you can re-set it.

Is the soft cell cutoff set to the same value on these mods?

I've added to my last post.

How about posting which firmware your using on the 75c? Another thing, perhaps check with using just one cell then the other to see if the results are the same for each. Have you measured each cell with a meter to see if they are discharging the same?

It will be here

Check in EScribe/Device Monitor while firing at 50 - 60 watts and look to see if the voltage drop during firing seems excessive. Decent cells with that mah should be in the area of 10 Wh each. Does the mod/batteries perform well during normal use?

Sorry but no.

Probably, ask them here: https://helpdesk.evolvapor.com/index.php?a=add&category=1

The DNA200 has no reverse battery protection other than the fuse that will blow. Sometimes the mod manufacturer will build it into the sled. The 250 has it though.

I use 3.09 volts for Lipo's, that's the default setting.

Frame appears good, did you try cleaning the sled contacts? (even though they appear clean)

Other than cleaning the battery sled contacts with a q-tip and rubbing alcohol I'm out of ideas. Does the door seems to fit properly without more of a gap in top or bottom than when new?

What happens if you switch position of the cell that's showing lower voltage drop with one of the other cells? Is it the slot in the sled or the cell that continues to be lower?

It can be found here: Scroll down

That's how it would read if balance connector was not plugged in as far as the individual cells, pack too I believe.

Can you vape with it when connected via USB or does the board/screen just power on?

https://helpdesk.evolvapor.com/index.php?a=add&category=1

Cell #2 indicates that it is time to open a ticket with Evolv to send it in to them. https://helpdesk.evolvapor.com/index.php?a=add&category=1

This diagram was posted some time back by VapingBad in reference to the Reuleaux DNA200. If each cell is 4.13 volts then the cell you show having 3.xx volts should be 4.13 volts with the others being 8.26 volts and 12.39 volts. Using this diagram your pack voltage appears correct but voltage on the cell connected to pin #1 is low. Check the wire and it's solder connections that goes to pin #1 and to battery sled. (battery in upper position of diagram) I'm curious as to what pack voltage and cell voltages are showing in Escribe/Device Monitor

Do you have a phone that uses the same type cable? Will it connect to your computer using one of the cables that you tried ?

There are cables that charge only. Will it connect on another computer?

Using Device Monitor in Escribe take note of the voltage drop on the cells when firing. Here is an example, in my case the voltage dropped from 4.1 volts to 3.88 volts. If yours is dropping to/below cell soft cutoff the board will reduce power.

Folks here might want to take a look at Phil Basardo's recent 3 part Evolv videos.