With the front faceplate off, at the bottom of the DNA200 PCB, is four solder connections. 3 - Nothing connected 2 - Red wire 1 - White wire GND - Nothing connected With the battery cover off and looking back there, far left is cell 1, the closest to you in the center is cell 2, and far right is cell 3. The white wire should go to positive of cell 1 and the negative of cell 2. It is acting like it isn't connected there. Maybe the wire is opened inside of the insulation?