promod2000avenger Posted August 6, 2015 Author Report Share Posted August 6, 2015 What does this mean ?Hope I'm not asking a stupid question.Tried FW All versions out.Tried Setting Defaults in Escribe.Screen also does the black out thing and tried all suggestions from admins in that area.I can keep messing with it and changing settings and FW changes and it comes backalive but always back to square one. Rechecked all solder joints and checked for screen ribbon pinch or damage. Screen freaks out too as seen in pic and even worse. But still no luck. Very frustrated just wanted a stable device. I love the new chip,just hate all the problems from day one.No luck.What do I do ?Picture below. Link to comment Share on other sites More sharing options...
VapingBad Posted August 6, 2015 Report Share Posted August 6, 2015 IIRC it can't balance the battery, but I could be wrong. Link to comment Share on other sites More sharing options...
John Posted August 6, 2015 Report Share Posted August 6, 2015 It means it is failing a self-check and is out of calibration, so the wattage settings and temperature settings aren't correct anymore. Start an RMA and we'll swap you for a new one. Link to comment Share on other sites More sharing options...
promod2000avenger Posted August 6, 2015 Author Report Share Posted August 6, 2015 How do I start a RMA ? Thanks john I started a RMA and informed them of what you said. Link to comment Share on other sites More sharing options...
promod2000avenger Posted August 6, 2015 Author Report Share Posted August 6, 2015 No vapingbad When I was able to get it up and running the battery was fully balanced. Perfect on the charging end Link to comment Share on other sites More sharing options...
promod2000avenger Posted August 10, 2015 Author Report Share Posted August 10, 2015 JohnI thought I would try the newest firmware update 8/7before sending the chip in for service.When I did go to update FW escribe wanted to upgrade it self to newest escribe version first.I am very happy to say I think it worked.No more warranty service message.No more black screen.No more screen freak out's.No more anything.It seems to be very stable.Ohms stable.Calibration seems right on too.The only problem I see is in windows xp the live view window flashes from black to normal screen.But live view works now to in windows xp and it didn't work before.I have been pounding the sh** out of it and all seems ok for now.I think I will hold off ripping my mod apart and sending in the chip and see what happens for a while.Do you think that would be wise ?Thanks guys you are the greatest.Keep up the GREAT WORK ON NEW FW.You made my day puff puff pass !!!! Link to comment Share on other sites More sharing options...
Willy Posted August 10, 2015 Report Share Posted August 10, 2015 promod2000avenger said:JohnI thought I would try the newest firmware update 8/7before sending the chip in for service.When I did go to update FW escribe wanted to upgrade it self to newest escribe version first.I am very happy to say I think it worked.No more warranty service message.No more black screen.No more screen freak out's.No more anything.It seems to be very stable.Ohms stable.Calibration seems right on too.The only problem I see is in windows xp the live view window flashes from black to normal screen.But live view works now to in windows xp and it didn't work before.I have been pounding the sh** out of it and all seems ok for now.I think I will hold off ripping my mod apart and sending in the chip and see what happens for a while.Do you think that would be wise ?Thanks guys you are the greatest.Keep up the GREAT WORK ON NEW FW.You made my day puff puff pass !!!!Good deal! Wish we had a Like button....... Link to comment Share on other sites More sharing options...
John Posted August 10, 2015 Report Share Posted August 10, 2015 Ah good. Keep an eye on it, but if the newest firmware made it start cooperating, and the mod isn't getting unusually warm, then excellent!Warranty service really means it is running out of calibration for one reason or another. Link to comment Share on other sites More sharing options...
James Posted August 10, 2015 Report Share Posted August 10, 2015 Hello promod2000avenger,What do you mean by XP 'flashes between black and normal screen'? This sounds like a bug we ought to fix. Could you describe the behavior (or post a video)?Thanks,James Link to comment Share on other sites More sharing options...
blueridgedog Posted August 10, 2015 Report Share Posted August 10, 2015 James said:Hello promod2000avenger,What do you mean by XP 'flashes between black and normal screen'? This sounds like a bug we ought to fix. Could you describe the behavior (or post a video)?Thanks,JamesI think that is the XP device monitor display issue that has been addressed to my knowledge. Link to comment Share on other sites More sharing options...
promod2000avenger Posted August 11, 2015 Author Report Share Posted August 11, 2015 James said:Hello promod2000avenger,What do you mean by XP 'flashes between black and normal screen'? This sounds like a bug we ought to fix. Could you describe the behavior (or post a video)?Thanks,JamesJames what I mean is, In the live view graph window it shows the live data when I vapebut flashes back and forth erratically from black to white in the live view window.It's not a resolution problem either. I tried all resolutions low and high.But understand that I am using parallels on a mac with windows xp.It could very well be the problem it's self.Walt Link to comment Share on other sites More sharing options...
dwcraig1 Posted August 11, 2015 Report Share Posted August 11, 2015 The same happens with mine also, mine is dual boot and I rarely use the XP but the graph window flashes black to correct to black again.Just talking about the black screen in device monitor, my mod has no problems. Link to comment Share on other sites More sharing options...
promod2000avenger Posted August 11, 2015 Author Report Share Posted August 11, 2015 John said:Ah good. Keep an eye on it, but if the newest firmware made it start cooperating, and the mod isn't getting unusually warm, then excellent!Warranty service really means it is running out of calibration for one reason or another. John I wanted you to know that when the message showed up my ohm's where so unstableusing nickel wire that the ohms where going from .15 to .02 and every where in-between. And my build was checked out at .15 on my ohms meter.I have stopped using nickel wire and have been using kanthal all day chain vaping it and ohmsand every other thing stable. No more message....No more freaky screen freak outs either.You can see by the picture you can only read half the warranty message that wasn't a picture reflection that was part of the screen freak out I am talking about. But all that is gone now too.So again James thanks for the new FW. Link to comment Share on other sites More sharing options...
Daz 7401 Posted August 11, 2015 Report Share Posted August 11, 2015 Hi , Running XP SP3 on a netbook the device monitor flashes between black and white as well. It did not work at all until the escribe update last week. Link to comment Share on other sites More sharing options...
alee132 Posted August 13, 2015 Report Share Posted August 13, 2015 promod2000avenger said:[QUOTE=John]Ah good. Keep an eye on it, but if the newest firmware made it start cooperating, and the mod isn't getting unusually warm, then excellent!Warranty service really means it is running out of calibration for one reason or another. John I wanted you to know that when the message showed up my ohm's where so unstableusing nickel wire that the ohms where going from .15 to .02 and every where in-between. And my build was checked out at .15 on my ohms meter.I have stopped using nickel wire and have been using kanthal all day chain vaping it and ohmsand every other thing stable. No more message....No more freaky screen freak outs either.You can see by the picture you can only read half the warranty message that wasn't a picture reflection that was part of the screen freak out I am talking about. But all that is gone now too.So again James thanks for the new FW.[/QUOTE]I would try nickle wire and see if it's still unstable, but make sure it's not just the atomizer because some aren't very stable with nickle. If it's still unstable with nickle wire there could be an issue I would think and that's why it was showing such messages. Maybe the firmware fixed all of it for you. This chip really shines with temp control imo. Link to comment Share on other sites More sharing options...
kwinfree Posted November 6, 2015 Report Share Posted November 6, 2015 Mine is doing the same thing and I don't know how or what to do to fix it. Tried the updated firmware and still the same thing ): this broke my heart Link to comment Share on other sites More sharing options...
vapinjenn Posted July 24, 2016 Report Share Posted July 24, 2016 My E_Fusion is now doing this...When it is charging it says "warenty service" then it goes away for a bit then when I go to charge it it will say it. I am using the Lipo on it Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted July 24, 2016 Report Share Posted July 24, 2016 vapinjenn said:My E_Fusion is now doing this...When it is charging it says "warenty service" then it goes away for a bit then when I go to charge it it will say it. I am using the Lipo on it welcome vapinjenn. shorted or damaged usb cables will cause the warranty service message to pop up while charging. try a different usb cable and see if that helps. Link to comment Share on other sites More sharing options...
amirdna250 Posted May 28, 2018 Report Share Posted May 28, 2018 (edited) On 8/6/2015 at 11:10 AM, John said: It means it is failing a self-check and is out of calibration, so the wattage settings and temperature settings aren't correct anymore. Start an RMA and we'll swap you for a new one. hey so how do start an RMA because the same thing is happing to mine with my vapor shark evolv dan 250 is saying warranty service Edited May 28, 2018 by amirdna250 Link to comment Share on other sites More sharing options...
VapingBad Posted May 28, 2018 Report Share Posted May 28, 2018 15 minutes ago, amirdna250 said: hey so how do start an RMA because the same thing is happing to mine with my vapor shark evolv dan 250 is saying warranty service To start an RMA https://helpdesk.evolvapor.com/index.php?a=add&category=1 Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted May 29, 2018 Report Share Posted May 29, 2018 I actually had to throw out a bad USB cable today because it threw up "warranty service" on every single DNA 200/250 i own. Kinda suckz because it is (was) a good quality 18awg charge only cable. Somewhere either in the cable itself or the connectors there's an intermittent short. Link to comment Share on other sites More sharing options...
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