cracked screen ?

[DangerBass]

so i just turned on my DNA and appeared like this:

didnt got it droped or smached in anything, solution is to replace screen ?

[Wayneo]

31 minutes ago, DangerBass said:

solution is to replace screen ?

Yes.

They can be found here or (Stealthvape and Modmaker) in the UK. Here's a link with  instructions 

 

[DangerBass]

ok, thank you 😃 anyway how can this happen ? the mod didnt got droped off neither i hit it anywhere, i just turned it on and was like that

Edited May 26, 2020 by DangerBass

[retird]

Can you let the screen go black than take a close up picture of the screen and post it here?

[dwcraig1]

Here is a picture that looks about the same, in this case is was e liquid inside the screen.

 

[DangerBass]

19 hours ago, retird said:

Can you let the screen go black than take a close up picture of the screen and post it here?

this works ? the img attached

 

 

13 hours ago, dwcraig1 said:

Here is a picture that looks about the same, in this case is was e liquid inside the screen.

 

how can liquid be inside just on middle ? how did that liquid got up inside ?

[dwcraig1]

While I don't know just how liquid got inside of the screen I consider this to be the way, liquid was present along the edge of the screen. The screen was warm, as the screen cooled the liquid was drawn inside.

[dasa2337]

Just ran into the same issue.... any way to clear the liquid if that is the issue or is it simply screen must be replaced? Any/all info appreciated 

[DangerBass]

i really dunno how liquid is getting inside of it (if it is eliquid) as mine started from the center to out, at start i still got image, now i have a blank screen with a portion at top black, i open it up and its "sealed" so im waiting for the replacement so i can crack up the old one to see if can be repaired. but anyway they should investigate about this issue as a lot of people are reporting the same problem, i guess its not eliquid but a problem with the screen itself but im a noob X)

[dasa2337]

@DangerBass Thanks for your reply. Yea liquid didn’t sound right to me either but know the screen isn’t cracked (been there done that). Just submitted a ticket, likely RMA which they are, luckily, amazing bout 

[DangerBass]

mine was still on waranty but i spared my costumer shop the "problem" as its almost over the waranty period so i ordered the screen but after the new one come i will tear the old one apart to see if can be made anything x)

[DangerBass]

btw here is how my screen "transformed" something like grabed from "The Ring" Movie X)

[AnnaR.]

same at me with my VTBox,250C, buy at Ebay a new Display from a german dealer, 20€ and 15min work, all fine now

[DangerBass]

On 6/26/2020 at 10:40 PM, AnnaR. said:

same at me with my VTBox,250C, buy at Ebay a new Display from a german dealer, 20€ and 15min work, all fine now

can you tell the vendor you got it from ?

[dasa2337]

Just to follow up. The Evolv guys are amazing have agreed to RMA. Just waiting on a new mod and determining if UPS is actually open before sending. Thanks all for the insight 

[DangerBass]

so i received a new screen and worked like charm by one weak, today i looked at screen and at bottom i saw some horizontal lines... is this screen fault or maybe board or even maybe firmware ?

[dwcraig1]

Most but likely not all screen problems develop because of the ribbon getting pinched by the pressing of the fire button when the ribbon wasn't folded properly

[DangerBass]

sorry guys to necro this post but since we got into pandemic the delivery system broke so, i replaced my screen already 4 times and i ensured everything was assembled correctly, my last screen arrived 3 days ago, after 2 days of work started doing the lines again, so 4 screens... i bet that this is not screen related but something with the bord itself.

anyway i had my MOD on warranty when my problem started, now ofc i dont have it anymore. anyway im going to email evolve itself about the issue

[dwcraig1]

This way is the way to contact Evolv"

https://helpdesk.evolvapor.com/index.php?a=add&category=1

[DangerBass]

So another quick update:

1st of all i re-opened my ticked with evolve.... waiting on response.

2nd i saw some people saying to hard reset and change the theme... so i did a hard reset, applied the default theme and also applied the lateste SP.... result: 2day screen had colors, now the screen is completely blank

[Wayneo]

@DangerBass Did all 4 get that 'thumbprint' look? Did the replacement screens come from Evolv? I'd suggest you let Evolv know how many times this has happened, and you might offer to send it in so they can look at the board at the same time.

[DangerBass]

they came from UK supplier (im from portugal) the supplier was grove trading AKA modmaker i guess they r "real" evolve screens but dunno.

they all started doing some horizontal lines, then a bit "thumbprint" but not hard (and happened just in 1 ), then all blank... in 2 of them they even got "split" screen in half and changed positions. very weird.

this last one lasted 2 days, went sleeping with all good when i woke up and goed into vape the screen was all messed up already, and later today i tryed hard reset on software and all go blank screen... i still can vape but no screen

Edited July 4, 2021 by DangerBass

[Wayneo]

Stealthvape in the UK is their official Non-USA repair depot. I have not had any color screen failures. I hope you followed the instructions I posted a year ago, including tucking the extra ribbon back up underneath the screen. Good luck.

[zark]

Такие похожие проблемы с разными экранами, можно предположить, что сломан разъем шлейфа на плате, либо есть проблема с дорожками этого разъема. В любом случае лучше отправить мод в сервис, либо рассмотреть плату под микроскопом.

[DangerBass]

13 hours ago, Wayneo said:

Stealthvape in the UK is their official Non-USA repair depot. I have not had any color screen failures. I hope you followed the instructions I posted a year ago, including tucking the extra ribbon back up underneath the screen. Good luck.

thanks for your replies, since they have evolve logo on some of the products im assuming that they are the same, anyway, yes i followed the instructions, there's also a video on youtube(dunno if its yours) anyway i dont even know when assembling it how people can place the riboon on fire button, but yeah i ensured that i mounted it properly