SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 helle Then I have a problem with the vaporshark dna 200, the battery which does not take care usb and sector there, where from come the problem? Thank you Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted July 21, 2016 Report Share Posted July 21, 2016 SERUM said:helle Then I have a problem with the vaporshark dna 200, the battery which does not take care usb and sector there, where from come the problem? Thank youwelcome to the forum SERUM. i'm going to say english isn't your first language but that is fine. i will try to help you. are you saying your battery will not charge through the usb? Link to comment Share on other sites More sharing options...
SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 lol I am sorry for my English I am French Usb do not work and the sector does not work Link to comment Share on other sites More sharing options...
retird Posted July 21, 2016 Report Share Posted July 21, 2016 Dites votre question en français et nous pouvons traduire . Peut-être que nous pouvons mieux comprendre.(IN English.... Say your issue in French and we can translate. Maybe we can understand better.) Link to comment Share on other sites More sharing options...
SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 en usb sa ne charge pas et la batterie et vide Link to comment Share on other sites More sharing options...
SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 Link to comment Share on other sites More sharing options...
retird Posted July 21, 2016 Report Share Posted July 21, 2016 en usb sa ne charge pasTranslated: usb does not load itsNe comprends toujours pas ce que vous dites.((in English... Still do not understand what you are saying.) Link to comment Share on other sites More sharing options...
SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 usb does not load The battery does not charge itselfproblem usb I have a problem with usbno USB chargingyou understand ? Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted July 21, 2016 Report Share Posted July 21, 2016 my best guess SERUM........you have a bad/dead battery. all three cells are way under an acceptable voltage. you could try USB RECOVERY in DIAGNOSTICS - DEVICE MONITOR however, i doubt usb recovery will work. only works with cells above 1 volt, i think. USB charging will not work with a dead battery. Link to comment Share on other sites More sharing options...
retird Posted July 21, 2016 Report Share Posted July 21, 2016 Essayez d'effectuer de récupération USB en charge sur le moniteur de périphériques. Cliquez sur Diagnostics, Avancé, effectuer de récupération USB en charge.( Try to Perform USB Recovery Charging in the Device Monitor. Click on Diagnostics, Advanced, Perform USB Recovery Charging. ) Link to comment Share on other sites More sharing options...
VapingBad Posted July 21, 2016 Report Share Posted July 21, 2016 The battery has got discharged to below 2.5 V per cell, the battery may be ruined, but you can try a recovery charge from Device Monitor. It may take several attempts as it has a safety time limit, but after all the cells are more than 2.5 V it should charge normally. Link to comment Share on other sites More sharing options...
SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 already doneIt does not work Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted July 21, 2016 Report Share Posted July 21, 2016 here is Vaporshark's repair service......http://www.vaporshark.com/dna/dna-200-diagnosticor you could order the same battery here. however you will need to take the main connectors from the old battery and place them on the new one.http://evolvapor.com/dna200.php Link to comment Share on other sites More sharing options...
VapingBad Posted July 21, 2016 Report Share Posted July 21, 2016 The problem is the battery not the USB, it has been over discharged and it looks like you need to replace it. Link to comment Share on other sites More sharing options...
retird Posted July 21, 2016 Report Share Posted July 21, 2016 How old is the Vapor Shark and is it still in warranty? Could be just a bad battery or many other things. Link to comment Share on other sites More sharing options...
SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 The vaporshark has 2 DAYS lol Link to comment Share on other sites More sharing options...
dwcraig1 Posted July 21, 2016 Report Share Posted July 21, 2016 Cell #1 is really too low for a recovery charge, surely the battery is damaged.A recovery charge will take many many hours, I see that you said that you tried that.Contact seller or Vaporshark Link to comment Share on other sites More sharing options...
SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 When I them received the battery(drum kit) was empty Link to comment Share on other sites More sharing options...
VapingBad Posted July 21, 2016 Report Share Posted July 21, 2016 If it was empty when you got it the battery is almost certainly damaged, it will damage the battery if they are bellow 2 V per cell, sorry not what you want to hear. You should contact the seller saying the battery was dead on arrival and you want replacement battery or mod. Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted July 21, 2016 Report Share Posted July 21, 2016 that sucks. if it's only 2 days old you're still under warranty. call vaporshark on the phone, faster response than email. they'll pay for shipping both ways and any repairs that are needed. that's what they did for me. they have a great warranty and their customer service is great. Link to comment Share on other sites More sharing options...
SERUM Posted July 21, 2016 Author Report Share Posted July 21, 2016 yes but its share of France Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted July 21, 2016 Report Share Posted July 21, 2016 share? if you bought it from an authorized reseller that deals with vaporshark you should have a 4 month warranty. right? correct me if i'm wrong. Link to comment Share on other sites More sharing options...
dropdlicious Posted July 25, 2016 Report Share Posted July 25, 2016 My VS DNA 200 arrived with drained battery exactly like this last week. They say it's a general firmware issue that they're working on, thats causing the battery to drain when not in use and over discharge I guess. Hoping an update will fix it when released. Just not sure if I'll need a new battery as well. Link to comment Share on other sites More sharing options...
retird Posted July 25, 2016 Report Share Posted July 25, 2016 dropdlicious said:My VS DNA 200 arrived with drained battery exactly like this last week. They say it's a general firmware issue that they're working on, thats causing the battery to drain when not in use and over discharge I guess. Hoping an update will fix it when released. Just not sure if I'll need a new battery as well. Must be a VaporShark specific issue as none of my many DNA200's drain the battery even after weeks of non-use. Link to comment Share on other sites More sharing options...
dropdlicious Posted July 25, 2016 Report Share Posted July 25, 2016 Seems to be that way. Also seems to be limited to the 200. Their 133 chips seem to be unaffected in their flask and dna133 Link to comment Share on other sites More sharing options...
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