dwcraig1 Posted February 11, 2021 Report Share Posted February 11, 2021 Removing the battery and leaving it out for a minute will reboot the board, did you try that already? Link to comment Share on other sites More sharing options...
eaknazareth Posted February 11, 2021 Author Report Share Posted February 11, 2021 On 2/11/2021 at 9:12 AM, dwcraig1 said: Removing the battery and leaving it out for a minute will reboot the board, did you try that already? Expand Still haven't removed the battery at all, try removing it first. How long does it take? Thank you very much. dwcraig1 Link to comment Share on other sites More sharing options...
dwcraig1 Posted February 11, 2021 Report Share Posted February 11, 2021 Probably 30 seconds but give it 1 minute before putting it back in. You can also do a hard reboot from Escribe under "tools/ diagnostics" Link to comment Share on other sites More sharing options...
eaknazareth Posted February 11, 2021 Author Report Share Posted February 11, 2021 On 2/11/2021 at 9:16 AM, dwcraig1 said: Probably 30 seconds but give it 1 minute before putting it back in. Expand Thank you very much. 30 minutes. Test again. Go to the market before taking out the battery🙏🙏 Link to comment Share on other sites More sharing options...
eaknazareth Posted February 11, 2021 Author Report Share Posted February 11, 2021 Put the battery back, but the screen theme is still missing. Uploading a new theme and getting into error Link to comment Share on other sites More sharing options...
dwcraig1 Posted February 11, 2021 Report Share Posted February 11, 2021 Most times this error is caused by a bad USB cable, do you have some more that you could try? I understand that you already tried one other one but try some more if possible. Link to comment Share on other sites More sharing options...
eaknazareth Posted February 11, 2021 Author Report Share Posted February 11, 2021 On 2/11/2021 at 10:38 AM, dwcraig1 said: Most times this error is caused by a bad USB cable, do you have some more that you could try? I understand that you already tried one other one but try some more if possible. Expand I have changed the 4 lines, but I have an error with different numbers. Change the computer port usb error😭 Thank for you help dwcraig1🙏 Link to comment Share on other sites More sharing options...
dwcraig1 Posted February 11, 2021 Report Share Posted February 11, 2021 There have been situations where the DNA board didn't want to work with some USB 3.0 ports. But would work on USB 2.0 Link to comment Share on other sites More sharing options...
eaknazareth Posted February 11, 2021 Author Report Share Posted February 11, 2021 On 2/11/2021 at 10:54 AM, dwcraig1 said: There have been situations where the DNA board didn't want to work with some USB 3.0 ports. But would work on USB 2.0 Expand Try usb2.0 as usual, discouraged for three days, thank you very much.Wayneo dwcraig1🙏💗 Link to comment Share on other sites More sharing options...
Wayneo Posted February 11, 2021 Report Share Posted February 11, 2021 Open an official help desk ticket and explain problem https://helpdesk.evolvapor.com/index.php?a=add&category=1 Point them here as it might be useful for them to see what has been tried. Here is this link. https://forum.evolvapor.com/topic/71510-้how-to-fix-eeprom Link to comment Share on other sites More sharing options...
eaknazareth Posted February 11, 2021 Author Report Share Posted February 11, 2021 On 2/11/2021 at 2:02 PM, Wayneo said: Open an official help desk ticket and explain problem https://helpdesk.evolvapor.com/index.php?a=add&category=1 Point them here as it might be useful for them to see what has been tried. Here is this link. https://forum.evolvapor.com/topic/71510-้how-to-fix-eeprom Expand Thank you so much Wayneo🙏 Link to comment Share on other sites More sharing options...
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