shehabismail Posted May 31, 2020 Report Share Posted May 31, 2020 Hello , On one of my DNA 200 devices, when i try to upload a dual battery profile i cant. The whole thing is kind of dimmed, i can do what i want on any other mod though, but this one i cant. Check attached screenshot. Help is appreciated Link to comment Share on other sites More sharing options...
retird Posted May 31, 2020 Report Share Posted May 31, 2020 Probably because you have nothing shown in the Discharge Profile portion..... you need to load a CSV file..... you can look at one of the other mods you have to see what I mean... Link to comment Share on other sites More sharing options...
shehabismail Posted June 1, 2020 Author Report Share Posted June 1, 2020 I understand, the thing is when i click load csv nothing happens, it doesnt open the window where i choose the csv file. Any other DNA mod works normally, but this one doesnt. Link to comment Share on other sites More sharing options...
retird Posted June 1, 2020 Report Share Posted June 1, 2020 Try doing a soft and/or a hard reset.... Link to comment Share on other sites More sharing options...
shehabismail Posted June 1, 2020 Author Report Share Posted June 1, 2020 Same Link to comment Share on other sites More sharing options...
retird Posted June 1, 2020 Report Share Posted June 1, 2020 Please attach the CSV file you are trying to load to a post here so I can try to load it.... Link to comment Share on other sites More sharing options...
shehabismail Posted June 1, 2020 Author Report Share Posted June 1, 2020 It is not the file that is the problem, the load/save/delete csv function doesnt work, i click on it and nothing happens, i have more than a dozen dna mods and they work normally. when i click the add/load/.delete csv files i get the prompt to choose the file. With this specific mod it doesnt bring/do anything, file attached anyway. 3300751.Sony_VTC4 (2)_18650_2100 mah_14.62 Wh.csv Link to comment Share on other sites More sharing options...
retird Posted June 1, 2020 Report Share Posted June 1, 2020 What device is this? Try this cvs and see if it will load....... not for vtc4 but just seeing if it will load.. my csv.csv Link to comment Share on other sites More sharing options...
shehabismail Posted June 1, 2020 Author Report Share Posted June 1, 2020 Hello, this is not device specific. I moved the board from a VT133 (still had this while the board was installed on it) to a Therion (same after moving). It is not that I cant add the CSV. The buttons themselves dont do anything when you press them. Any opther DNA 200,250 mods/board works normally, when I click on load csv the Window opens that asks for the csv. In this specific DNA200 board when i click Load nothing happens, as if i didnt click it, i dont even get prompted to provide the CSV. Its just that. As if you didnt even click it, and this is for this whole area. Link to comment Share on other sites More sharing options...
retird Posted June 1, 2020 Report Share Posted June 1, 2020 Maybe the board is bad or the wiring not correct, or shorted??? It didn't work in the VT133 either before you moved the board. Maybe it has just seen it's better day.... just my best guess... Link to comment Share on other sites More sharing options...
Wayneo Posted June 1, 2020 Report Share Posted June 1, 2020 Right now do you have any other 200 series boards where if you click on the 'load csv' it will actually open the window to choose a file? Have you tried rebooting your PC? What OS are you running? Link to comment Share on other sites More sharing options...
shehabismail Posted June 1, 2020 Author Report Share Posted June 1, 2020 My other 200s work, VT200, Releaux 200, Triade 200. I rebooted, reinstalled escribe. I am on Windows 10 x64. Link to comment Share on other sites More sharing options...
Wayneo Posted June 2, 2020 Report Share Posted June 2, 2020 No more ideas. You may as well open a Help Desk ticket. https://helpdesk.evolvapor.com/index.php?a=add&category=1 Link to comment Share on other sites More sharing options...
dwcraig1 Posted June 2, 2020 Report Share Posted June 2, 2020 Will it load an Ecig file? In EScribe with mod connected go to file/open, select the ecig file I have uploaded, upload to devise. DNA200 VT133.ecig Link to comment Share on other sites More sharing options...
shehabismail Posted June 2, 2020 Author Report Share Posted June 2, 2020 Yes ecigprofile loads normally Link to comment Share on other sites More sharing options...
retird Posted June 2, 2020 Report Share Posted June 2, 2020 Have you tried saving your ecig file to your computer then clicking on Restore Defaults. That should give you Evolv's default ecig file. Link to comment Share on other sites More sharing options...
shehabismail Posted June 2, 2020 Author Report Share Posted June 2, 2020 Same Link to comment Share on other sites More sharing options...
retird Posted June 2, 2020 Report Share Posted June 2, 2020 With the default ecig file was there a Discharge Profile seen in the Battery settings? Screenshot please... Link to comment Share on other sites More sharing options...
shehabismail Posted September 16, 2020 Author Report Share Posted September 16, 2020 After months of trial and error i finally fixed it, its a weird fix but hey it worked, so i am just dropping it here for the sake of helping any other user with this weird issue The problem: Cant load any battery profiles into the mod through escribe, you can see it on the first post where its "dimmed" and the buttons where you want to load a csv just wont load the window where you choose the csv from Tried: Resetting, hard reset, reinstall escribe, different cable, different pc all together, nothing, i have a lot of DNAs and this specific one was the one facing the problem, any other one worked normally Fix: Change battery type from Lithium Polymer to LifePo4 as soon as you do that, the graph shows again, change it back to Lithium Polymer and the graph remains and you can load your csv normally now and upload it to device, i think this is a bug and would like Evolv to take a look at it and even if they want to collect logs from me, no problem. Link to comment Share on other sites More sharing options...
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