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Posted

Hello ,

On one of my DNA 200 devices, when i try to upload a dual battery profile i cant. The whole thing is kind of dimmed, i can do what i want on any other mod though, but this one i cant. Check attached screenshot.

 

Help is appreciated

Capture.JPG

Posted

Probably because you have nothing shown in the Discharge Profile portion.....  you need to load a CSV file.....  you can look at one of the other mods you have to see what I mean...

Posted

Hello, this is not device specific. I moved the board from a VT133 (still had this while the board was installed on it) to a Therion (same after moving). It is not that I cant add the CSV. The buttons themselves dont do anything when you press them. Any opther DNA 200,250 mods/board works normally, when I click on load csv the Window opens that asks for the csv. In this specific DNA200 board when i click Load nothing happens, as if i didnt click it, i dont even get prompted to provide the CSV. Its just that. As if you didnt even click it, and this is for this whole area.

Posted

  Maybe the board is bad or the wiring not correct, or shorted???  It didn't work in the VT133 either before you moved the board.  Maybe it has just seen it's better day....  just my best guess...

Posted

Right now do you have any other 200 series boards where if you click on the 'load csv' it will actually open the window to choose a file?

Have you tried rebooting your PC?
What OS are you running?

  • 3 months later...
Posted

After months of trial and error i finally fixed it, its  a weird fix but hey it worked, so i am just dropping it here for the sake of helping any other user with this weird issue

The problem: Cant load any battery profiles into the mod through escribe, you can see it on the first post where its "dimmed" and the buttons where you want to load a csv just wont load the window where you choose the csv from

Tried: Resetting, hard reset, reinstall escribe, different cable, different pc all together, nothing, i have a lot of DNAs and this specific one was the one facing the problem, any other one worked normally

Fix: Change battery type from Lithium Polymer to LifePo4 as soon as you do that, the graph shows again, change it back to Lithium Polymer and the graph remains and you can load your csv normally now and upload it to device, i think this is a bug and would like Evolv to take a look at it and even if they want to collect logs from me, no problem.

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