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EScribe will not recognize DNA 250


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Can anyone help? I had a 250 board that I accidentally shorted out. Filed a ticket sent it in it was is under warranty. Was sent back a brand new board. Thanks Evolv! Customer service is top notch by the way. Anyway I can't get ESribe to recognize the board. I have tried 4 different cables (all work and recognize my DNA 75). Used 2 different computers WIN 7 and 10 (all work and recognize my DNA 75). Used 2 different battery's (fullymax 900). Board will charge fully! All functions work! just can't get it to work with ESribe! Any suggestions?
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Ok I uninstalled and reinstalled EScribe drivers were checked and still does not recognize the 250 but does the 75? I'm stumped?
Same as before!
I have tried 4 different cables (all work and recognize my DNA 75). Used 2 different computers WIN 7 and 10 (all work and recognize my DNA 75). Hooked to a fullymax 900. Board will charge fully on USB! All functions work! just can't get it to work with ESribe! Any suggestions? 

Why would it recognize the 75 but not the 250?? Am I missing something??

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  • 3 weeks later...

I have found the issue with mine. I had bought a 2nd 250 chip to build a second mod, this works perfectly with my PC even without a battery fitted (screen won't switch on without the battery connected). When installing the battery I shorted out a couple of the charge wires I was not aware of this until I plugged in the battery and, pop. The unit charges fine and I can use it as normal I just can't do any updates on my computer.

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