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Posted

Are any of the cells below 2.5 V, you can check in EScribe - Device Monitor, if so you either need to return it to the vendor as they should not be sold in that condition and if they are very low for a long time it ages the battery and cane even stop them working altogether or you can try EScribe - Tools - USB Recovery Charge.

Posted

Yep... you have never even used the device.....  Device shipped with batteries too low.... VapingBad's post gives you good guidance....

Contact vendor and/or

EScribe - Tools -Diagnostics - Perform  USB Recovery Charging.

Posted

ok i contacted the place it literally just came in the mail a few hours ago going to get a replacement if they ever reply. I have several other dna mods sealed in the box this is the first time I have ever gotten a defective mod now im afraid some of the sealed other brand mods I have might be defective..

Posted

Ok I got  BRAND NEW mods in the mail today and I am using all the cords they have came with I have tried multiple usb chargers and plugging them into my pc
I got 2 VT200 and 1 of them is charging fine the other wont charge at all
I got 1 SMY SDNA 200W TC Box Mod it will not charge or power on at all


WHAT is going on here there is no way 2 brand new mods sealed in the box will not charge.. Someone please help me out here.

Posted

We have offered our suggestions.  You can get with the vendor on their warranty for DOA units.  You can run the USB Recovery Charging feature in Escribe to see if that will bring your batteries back from arriving with the charge too low.  Batteries with such low charge will not charge normally so you can try the USB Recovery Charging as we said above.  You may have to try it several times to get the batteries back.

Since these devices are new I don't recommend you open them up as it may void any warranty you have.  Let us know if the USB Recovery Charging helps...


Posted

I see you plugged in a different device as it has very low battery cells also.. Set the Current to 1A as that is the max for the DNA200.  If charging from a computer it may only charge at 0.5 A....

The charge time will take a while so be patient... 

Posted
  fibercarbon said:

i tried the usb recovery feature and it is not rising at all...
what number should i set for the 
"SET USB Current limit" ??
smy_dna_200.png 

Expand  


That is not USB Revovery Charging, you don't need to change the thing you are looking at.
Go here
usb_rec_chg_mm.png 
or here on older versions of EScribe < V1.2, same thing
usb_rec_chg.png
Posted

Cells 1 & 2 have gone up, it can take a while and several tries as it uses a low current and has a short time limit for safety, but if that cell has sat at 0.01 V for a while it may be permanently damaged and never hold charge again.

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