Warwolf_1 Posted March 17, 2017 Author Report Share Posted March 17, 2017 I just recently bought the device mentioned in the topic. Plugged it to my PC to customize some settings. Noticed the service pack for the device, so I clicked it. Half way through it, I got an error saying that the device disconnected. The screen blacked out and the device wouldn't turn back on. Tried a soft/hard reset, but to no avail. Escribe is detecting the device, though everything I try to do pops an error. When clicking on connect and download software, I get 'Can't figure out the device version' error. Applying older service packs will result in 'Can't find device' error. Running device monitor will give 'Timed out or disconnected.' Show serial number gives 'Failed to get serial number.' I feel like that SP update bricked my device, though Escribe is still showing that it's connected. This is really frustrating. Help, please.Edit: The device worked perfectly fine before applying that SP. Link to comment Share on other sites More sharing options...
giz_60 Posted March 17, 2017 Report Share Posted March 17, 2017 It sounds like, for some reason, the USB connection to your computer got disconnected while the update was underway...Try disconnecting device from USB, close out Escribe completely, reconnect device to USB & restart Escribe...Escribe should restart/continue the update... Link to comment Share on other sites More sharing options...
Warwolf_1 Posted March 17, 2017 Author Report Share Posted March 17, 2017 That didn't work. I tried almost everything possible. I tried to open another DNA250 SP. It starts applying it but at about 20% of the install, it disconnects. My Therion 133 is working perfectly fine.Edit: Applying a service pack will result in 'The device did not respond' error. I have no idea what to try anymore.Edit 2: While applying the service pack, Escribe decided to crash. Some "unhandled exception" error popped up. Link to comment Share on other sites More sharing options...
giz_60 Posted March 17, 2017 Report Share Posted March 17, 2017 Have you tried plugging your USB cable into a different port or a different USB cable? Link to comment Share on other sites More sharing options...
Warwolf_1 Posted March 17, 2017 Author Report Share Posted March 17, 2017 Yes, Plugged into two different ports using two different cables. Nothing seems to work. As I mentioned before, Escribe recognize that it's a DNA250 device, but the device itself seems to be rejecting everything and anything. Link to comment Share on other sites More sharing options...
giz_60 Posted March 17, 2017 Report Share Posted March 17, 2017 I just tested the firmware update on my Triade...re-flashed & in the middle of the update, unplugged the cable...when I plugged it back in, Escribe restarted the update...you can try re-installing Escribe onto your computer...something in the software may have become corrupted... Link to comment Share on other sites More sharing options...
Warwolf_1 Posted March 17, 2017 Author Report Share Posted March 17, 2017 How do you re-flash the firmware? I don't think I tried that yet. Link to comment Share on other sites More sharing options...
giz_60 Posted March 17, 2017 Report Share Posted March 17, 2017 Firmware? In Escribe, go to 'Tools>Apply Service Pack...click Ok & then choose 'DNA 250'...the latest firmware is 1.2.SP5 Link to comment Share on other sites More sharing options...
Warwolf_1 Posted March 17, 2017 Author Report Share Posted March 17, 2017 Oh, Yeah. I've been doing that and it's not working either. I get ' The device did not respond' error. Link to comment Share on other sites More sharing options...
giz_60 Posted March 17, 2017 Report Share Posted March 17, 2017 Try re-loading the factory .ecig file...download the attached file...in Escribe, go to 'File>Open' & select the file...This is the factory file that came off of my Triade when new.... Triade_250.ecig Link to comment Share on other sites More sharing options...
giz_60 Posted March 17, 2017 Report Share Posted March 17, 2017 Be sure to upload to device after loading the .ecig file into Escribe... Link to comment Share on other sites More sharing options...
Warwolf_1 Posted March 17, 2017 Author Report Share Posted March 17, 2017 giz_60 said:Try re-loading the factory .ecig file...download the attached file...in Escribe, go to 'File>Open' & select the file...This is the factory file that came off of my Triade when new.... Triade_250.ecig Nope. Doesn't work. I still get an error. "Can't figure out the device version." Seems like I completely bricked it unintentionally. Looks like I'll need to send it back to Lost Vape with the way things are going at the moment. Link to comment Share on other sites More sharing options...
giz_60 Posted March 17, 2017 Report Share Posted March 17, 2017 You can contact Lost Vape at....http:// http://www.lostvaperepaircenter.com Or shoot Evolv a help ticket, they may be able to help ya sort it out...https://helpdesk.evolvapor.com/?a=add Link to comment Share on other sites More sharing options...
Warwolf_1 Posted March 17, 2017 Author Report Share Posted March 17, 2017 After messing for more than 3 hours with Escribe SPs, I finally managed to get it to work!!! I am not applying anymore SPs for the device. Thank you for helping out, I greatly appreciate it. Link to comment Share on other sites More sharing options...
giz_60 Posted March 17, 2017 Report Share Posted March 17, 2017 Cool... Glad to hear ya got it working .. Link to comment Share on other sites More sharing options...
Abdul0786 Posted October 13, 2017 Report Share Posted October 13, 2017 Good to know all working for you , what is mod resistance for DNA 250 Triade ? In device monitor all my battery was 4.12v but one battery 3.95 and battery bar was not full at all, what's the matter guys , all my batteries are new. Please help me Link to comment Share on other sites More sharing options...
giz_60 Posted October 13, 2017 Report Share Posted October 13, 2017 2 hours ago, Abdul0786 said: Good to know all working for you , what is mod resistance for DNA 250 Triade ? In device monitor all my battery was 4.12v but one battery 3.95 and battery bar was not full at all, what's the matter guys , all my batteries are new. Please help me The mod resistance on my Triade is .004Ω, but that can vary from one device to another. The battery bar will be a bit more accurate if you have the proper discharge profile (.csv) for your cells... Link to comment Share on other sites More sharing options...
Abdul0786 Posted October 14, 2017 Report Share Posted October 14, 2017 14 hours ago, giz_60 said: The mod resistance on my Triade is .004Ω, but that can vary from one device to another. The battery bar will be a bit more accurate if you have the proper discharge profile (.csv) for your cells... I am using LG HE4 batteries , where I can find the CSV file for that. Also when checked my triade in device monitor it shows like cell1, cell2 (4.21v) and cell 3 only 3.95 , it is not charging more than that. I am trying find the CSV file for the battery profile and I can't find it. Please help me. Link to comment Share on other sites More sharing options...
Toro_Bravo Posted January 31, 2020 Report Share Posted January 31, 2020 On 3/17/2017 at 8:46 AM, Warwolf_1 said: After messing for more than 3 hours with Escribe SPs, I finally managed to get it to work!!! I am not applying anymore SPs for the device. Thank you for helping out, I greatly appreciate it. Hey do remember how you solved this issue Link to comment Share on other sites More sharing options...
nafis Posted July 4, 2020 Report Share Posted July 4, 2020 On 3/17/2017 at 5:12 PM, Warwolf_1 said: I just recently bought the device mentioned in the topic. Plugged it to my PC to customize some settings. Noticed the service pack for the device, so I clicked it. Half way through it, I got an error saying that the device disconnected. The screen blacked out and the device wouldn't turn back on. Tried a soft/hard reset, but to no avail. Escribe is detecting the device, though everything I try to do pops an error. When clicking on connect and download software, I get 'Can't figure out the device version' error. Applying older service packs will result in 'Can't find device' error. Running device monitor will give 'Timed out or disconnected.' Show serial number gives 'Failed to get serial number.' I feel like that SP update bricked my device, though Escribe is still showing that it's connected. This is really frustrating. Help, please. Edit: The device worked perfectly fine before applying that SP. hi , i m facing the same problem with my Psyclone mods SQEvo dna 60. please help to fix this problem Link to comment Share on other sites More sharing options...
retird Posted July 4, 2020 Report Share Posted July 4, 2020 On 1/31/2020 at 3:59 PM, Toro_Bravo said: Hey do remember how you solved this issue 11 minutes ago, nafis said: hi , i m facing the same problem with my Psyclone mods SQEvo dna 60. please help to fix this problem Start a ticket with Evolv.... see my sig line below for the link.... Link to comment Share on other sites More sharing options...
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