I just recently bought the device mentioned in the topic. Plugged it to my PC to customize some settings. Noticed the service pack for the device, so I clicked it. Half way through it, I got an error saying that the device disconnected. The screen blacked out and the device wouldn't turn back on. Tried a soft/hard reset, but to no avail. Escribe is detecting the device, though everything I try to do pops an error. When clicking on connect and download software, I get 'Can't figure out the device version' error. Applying older service packs will result in 'Can't find device' error. Running device monitor will give 'Timed out or disconnected.' Show serial number gives 'Failed to get serial number.' I feel like that SP update bricked my device, though Escribe is still showing that it's connected. This is really frustrating. Help, please. Edit: The device worked perfectly fine before applying that SP.