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New Hcigar DNA 250 wont charge batteries


Oiko

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Oiko said:

I have tried different cables and wall adapter 5v/2.1a.
It charged through usb for half day the first day I bought it. Then it stopped.
I bought it 3 days ago. Should I request a replace?



I would start with the vendor you bought your device from...if no luck there, contact Hcigar...http://service@hcigar.com

If all else fails, you can try contacting Evolv, but they are going to probably want you to remove the board from the device & ship it to them, in the U.S. & this will probably void your warranty as well...https://helpdesk.evolvapor.com/?a=add






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Wayneo said:

Off Topic:
Did ya'll notice the default mod thermal settings also? Are the mfgr's really this lax and not doing this, or is it new users happy with a hard reboot? o.O (I notice there were no resets of the data in his screen shots)



Of my 8 mods, I think only 1 came with the case thermals set at other than the default...Triade....
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Oiko said:

I have tried different cables and wall adapter 5v/2.1a.
It charged through usb for half day the first day I bought it. Then it stopped.
I bought it 3 days ago. Should I request a replace?



You may want to try this...in Escribe, go to Device Monitor>Diagnostics>Reset USB Current Limit...if the USB has been inadvertently disabled, this will re-enable it...can't hurt to try...:D
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