Lost Vape Paranormal 250c not recognized by Escribe

[CrunchLab]

I received my new Lost Vape Paranormal 250c today and I cannot get Escribe to recognize it.  I'm running Windows 10 and I've reinstalled Escribe,  also using the provided USB cable that came with my mod (I have tried other USB data cables as well).  I have no issues with my Lost Vape Paranormal DNA75c connecting to Escribe.  When I try to "Connect and Download Settings" it says "No Compatible USB Devices are Connected".  My mod is charging when connected to my computer so it's not the mod's USB port.  Also, it is recognized by E Cig Stats.  Can anybody help me please?

Edited April 2, 2018 by CrunchLab
added to description

[retird]

Are you running the latest approved version of EScribe?  You might try installing the INT version from this link

https://www.evolvapor.com/products/dna250color

Scroll down to EScribe Suite..... Select INT version

[doombull007]

I am having the same issue, tried US and the INTL escribe.

[CrunchLab]

I used the link that retird posted and that worked for me.  The link on the Escribe tab doesn't appear to be updated for the 250c. You have to click on the DNA 250 Color tab and use the links there.

[xpowerashx]

In my Case Windows Update takes a longer time to get the Driver Update, i am on Windows 7.

[Pphish]

Gotta let windows install those drivers before trying to use escribe... Used on windows 10 and 7 tonight. Both recognized my paranormal... Windows 7 did take longer to install the drivers... Perhaps do a fresh install of escribe. Completely uninstall and delete leftover folders from previous installation. Download sp13 international version and profit!