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Dna250c led light diagnosis code

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Okay so I have 2 different dna250 devices that use lipo packs. The batteries accidentally got drained down to zero percent. Now when I plug them in the led turns red, then green and off after that and the device doesn't charge. Can someone tell me what the led code represents? Also how do I fix this? Will the battery recovery in escribe fix this? The batteries are hard wired into the devices so I can't just pull them and charge externally. Thanks for your help! 

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With default settings red means charging and green is charging finished. Using EScribe's Device Monitor check the voltage on each cell and post it back here. Or better yet post a screen shot of Device Monitor like this one.

DNA250 cell voltage.png

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