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Hi, I have a DNA 250 device which has inbuilt battery (Tugboat Tuglyfe 250 DNA) It has inbuilt Lipo battery and recently purchased. Suddenly the device has stopped charging and when connected to Escribe cell 1 shows 3.7V, Cell 2 shows 0.83 and cell 3V is showing 2.98V. Also while the device is connected to the charger it does not show the charging sign and also not getting charged. I have been using the device very carefully and have also been charging my device with a good 2AMP charger. I have tried also upgrading the service pack to SP5. Please suggest what can be done i am also sharing a picture of the device monitor. Need help