bateries mod not reading fresh batteries

[NeroStrat]

so, just got done charging my 18650's, all charged fully, green lights across the charging bay. went to put a pare in my drone, gave it a bunch of clicks to turn it on, nothing happened. tried a different set of cells, nothing happened. and went through all my 18650's to see if it was a faulty battery, but no power to the mod. also tried the cells in my geekvape nova and they all read max. even tried to reset my drone and it's still having the problem. what do because i jsut ordered an asgard 30 to put ontop of this mod

 

(file attached is me demonstrating the issue after i've reset the mod 

[dwcraig1]

First off your video doesn't play.

Use EScribe Device monitor and see what the voltage for the cells is listed as and post them here.

[NeroStrat]

12 hours ago, dwcraig1 said:

First off your video doesn't play.

Use EScribe Device monitor and see what the voltage for the cells is listed as and post them here.

I checked. Both cells reading zero voltage even know the cells tested were at max in my other mods. 

[Wayneo]

Just checking 🤔  You did insert both batteries, positive up?

[NeroStrat]

6 hours ago, Wayneo said:

Just checking 🤔  You did insert both batteries, positive up?

That is correct. 

 

[dwcraig1]

My guess would be the wiring from the battery sled has come undone. Not at all sure but that's what I think.