Please Help! DNA dead and get`s hot if connected to USB.

[D022A]

After two weeks of "Vapors heaven" my DNA 200 just stopped working in the middle of a puff...
Due to the size of my mod I had to solder the battery wires directly to the board, so I can't try to kind of "restart" the DNA.
I checked all wires, connections and the fuse and everything looks absolutely fine.
If I try to connect it to the PC nothing happens, display stays black and doesn't connect to Escripe.

BUT: If connected to USB, the board (the two big squares on the board) are getting very hot.

Firmware *** 2015-08-07 EScribe ***
Already tried to rerun a firmware update but it can't connect.
I was running a 0.04 dual Nickel clapton.
Using a nano tech 950mah

 

[blueridgedog]

I think you are going to have to try and desolder the battery to force a reset.  If that fails to resolve the issue, then you are looking at a return so they can evaluate what happened.

[D022A]

First of all, thanks for your reply blueridgedog.

I disassembled the hole mod and removed the battery wires.
Without battery the DNA should connect and show up in Escripe but it's still dead.

I noticed something while plugging the USB cable in and out.
As soon I plug in the USB cable, I can hear some "clicking" sounds coming from the USB port location of the board. I can't see any burn marks or possibly shorts.

As you probably already noticed I'm not from the USA so it's hard for me to describe... Sorry for my bad English.

As I live in Germany I don't know how or even if a return could probably work.
Looks like I need to order a new one from Ireland.

 

[blueridgedog]

Post these unusual symptoms in the "trade ya" thread...and open a ticket.  Your issue sounds like a good one to get back in and look at the entire mod.

[D022A]

Thanks!

I opened a ticket on the help desk, let's see what they say first.

I realized I can't live without it anymore :-(

[James]

D022A, what version of firmware were you running at the time? What mod is this?
Could you PM me the serial number? Thanks!

Help Desk should be able to look at your board and replace it.

[josh king]

i just had the same issue happen. it will not connect with pc. i can here it shorting out in the usb port also board got very hot and the magic smoke was released no battery was hooked up to the board or anything else for that matter
 

[D022A]

Sorry Josh... I'm German and we are known for exports 
Help desk helped me a lot so just open a ticked.

@James: I was running the *** 2015-08-07 EScribe *** Firmware. And I was using a 3D printed reference design from shapeways.

I will PM you the SN.