black lace Posted June 29, 2016 Report Share Posted June 29, 2016 ya gotta stand up for ya rights, stand up stand up stand up for ya rights. This is an outrage.. lmao. Link to comment Share on other sites More sharing options...
toffa Posted June 29, 2016 Author Report Share Posted June 29, 2016 It's been passed onto a guy named Andrew who is apparently dealing with this return and will be in touch asap I'd really have expected them to have looked or dealt with it by now tbh it was they're flagship when launched but I really don't hold out much hope but fingers crossed as I'm missing it Link to comment Share on other sites More sharing options...
black lace Posted June 29, 2016 Report Share Posted June 29, 2016 Possibly they will rma it for you (send it to evolv to be fixed) ive just looked at the site albeit on mobile, it doesnt look like they have any dna in at the moment, fingers crossed for ya, would be nice for you to have a bit of time off from spending money on vape gear and just enjoy the vape... ..... Link to comment Share on other sites More sharing options...
toffa Posted June 30, 2016 Author Report Share Posted June 30, 2016 Yeah they haven't had any in for ages I had to wait a while till they got them in to even order one its not even my every day mod as I have about a dozen so it wasn't getting used every single day so the usage wasn't that high to say it was even used a lot also I don't want my money back (well my wife's lol) I just want my Dana back but tbh I'm not paying for it to get fixed either as it wasn't abused or over worked hopefully Andrew gets back to me taoray with an update Link to comment Share on other sites More sharing options...
black lace Posted June 30, 2016 Report Share Posted June 30, 2016 Hope it gets sorted, i"ll pm you my address ,, and any money you dont want you can send it to me,, happy ta help ya. Lmao... Realy if ya do have the money back just get a dna from anouther popular vendor like uk ecig store. all the bestt Link to comment Share on other sites More sharing options...
toffa Posted June 30, 2016 Author Report Share Posted June 30, 2016 I contacted evolve and they said just send it to them and they would repair it no problem Link to comment Share on other sites More sharing options...
BillW50 Posted June 30, 2016 Report Share Posted June 30, 2016 Link to comment Share on other sites More sharing options...
toffa Posted July 1, 2016 Author Report Share Posted July 1, 2016 Here a part of the conversation with evolve guts names Eric d Link to comment Share on other sites More sharing options...
black lace Posted July 1, 2016 Report Share Posted July 1, 2016 Seeing as its allready with TW, contact them see what theyre saying, if no joy.. tell them "well actually ive done your ground work" ect , forward them that email and get them to send it, its their responsibility realy, with your 6 month guarante still left on it.. logic tells me that if they havnt any direct replacements, they can only rma it as well, so let them pick up the postage. Link to comment Share on other sites More sharing options...
black lace Posted July 1, 2016 Report Share Posted July 1, 2016 Could even get shipwreaked, end up on a desert island, with one inhabitant preveously shipwreaked whos diying for a vape, sees it bobbing up and down in the surff, runns in after it cutting his feet to shreads on coral, thinking his god is looking down on him, only ta find its bust.... aint life a byach.. Link to comment Share on other sites More sharing options...
toffa Posted July 1, 2016 Author Report Share Posted July 1, 2016 I still can't comment as they haven't bothered their ar$3s to get back to me yet but quick enough to take the money just the usual Link to comment Share on other sites More sharing options...
black lace Posted July 1, 2016 Report Share Posted July 1, 2016 I can, This is bad, i would want two years use out of a 170 quid mod.. i would get on the blower first thing monday.. Link to comment Share on other sites More sharing options...
toffa Posted July 2, 2016 Author Report Share Posted July 2, 2016 Look at the difference in service here guy Eric replies every day perfect lesson on how to deal with after sales and look after customers well done (so far) Link to comment Share on other sites More sharing options...
black lace Posted July 2, 2016 Report Share Posted July 2, 2016 Yes it is looking a bit shitt at the moment, specialy if TW have got easy contact details for you, like a mobile number or comprehendable email address, i started vaping and was using TW because they where quite dominant in the market a few years ago, as a lot of other users will say the same, i had a nice little crome t/bar type pipe off them, reduced from 60 to 30 quid, the wireing burnt out after a month, allthough a mail order purchase i took it to their shop down the road in wolverhampton, thinking that being their exclusive product they would sort it,, they wouldnt touch it with a stick, so i had to mail it to point of origin, they gave me credit quite sharpish, i added money and had some of their premium nicotine, i found that that was far stronger than stated, so was very dificult to work with, because the mixing ratioes where compleatly wrong.. Link to comment Share on other sites More sharing options...
toffa Posted July 2, 2016 Author Report Share Posted July 2, 2016 Totally wicked called today confirmed faulty unit and will refund might just get the rx200s wi avocado 24 and give the rest to kids for hols but a result none the less Link to comment Share on other sites More sharing options...
black lace Posted July 4, 2016 Report Share Posted July 4, 2016 Well it is a posertive result, prehaps not quite the one wanted but there you go.. Link to comment Share on other sites More sharing options...
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