Death After Charging

[Hafizh]

 

 

 

 

Hi, been using OXVA Xlim pro 2 for around 3 months. This is the first time happened to me. After charging the device using the OXVA USB Cable that included inside the box, the device won't start at all. I already tried to press the power and replay button at the same time to turn on the device, I already try to charge it again but it didn't work and only shows blank screen nor LED lights. Need your advice, thanks in advance 

 

Edited September 12, 2025 by Hafizh

[Wayneo]

You can try a hardware reboot on the device. (Remove the pod and disconnect from USB. Then hold the Fire button until it reboots. It should take about 10-15 seconds.)

[Hafizh]

Already try that method, but nothing happened. Is there any possibilities that the device going short circuit?

Edited September 12, 2025 by Hafizh

[Wayneo]

Open a 'Help Desk' ticket here. ⬇️ Link in my signature line. ⬇️

[Hafizh]

Thanks for the help!

[Wayneo]

Just gotta ask. Using that same charger and cable in the same socket, will it show charging on a different device (phone, etc)? 

[Hafizh]

Sure, it works normally on my other devices such as phone and my

 

 

pods. You may see it on the video i attached.

[Wayneo]

None of your 3 videos worked or showed up. I don't think if you click on them here they will show for you. AND THAT'S FINE AS I DIDN'T ASK FOR THEM, because I understood your words. In the future (what has worked for me) is use that 'choose files' option and you're done, nothing else to do. 🙂

[krisspug]

i have the same problem with my oxva xlim 2 pro dna, after i put the device in charge (with the same charger that i used in the past and that i used for all my oxva device) the mod dont switch on. the strange stuff is that is recognize from escribe ....  

[James Bellinger]

If it works from EScribe, try opening Device Monitor. What does it say for its battery voltage? Are you able to fire with the Puff function from inside Device Monitor? (If so, the issue may be the screen.)

[krisspug]

Hello, thanks for your answer , in attachment the screenshot of Device Monitor .4,16 ohm of resistance looks really stange   and not i cant fire with puff function in escribe: when i try appear one message "check atomizer"

 

 

[James]

If you click the icon to the left of "Puff" to bring up the button simulator, and click Fire, does the screen turn on? That'd tell us if there's an issue with the physical buttons.

Also, before you start Device Monitor (make sure it is closed), go to Help->About in EScribe and left click the logo seven times. This will close the window and put the program into Debug mode. Then, start Device Monitor.

If you do this, click the "Debug" group on the left to bring it up. What does "Buttons" say?

As to 4.16 Ohms, PWM devices like Oxva can't read over 4 Ohm. 4.16 Ohm is probably the 4 Ohms limit with calibration applied. This almost certainly means it's not reading the pod resistance, or the connection has become very bad, but clearly it's detecting that there _is_ a connection, or it wouldn't have tried to measure it at all.

[krisspug]

12 minuti fa, James ha scritto:

If you click the icon to the left of "Puff" to bring up the button simulator, and click Fire, does the screen turn on? That'd tell us if there's an issue with the physical buttons.

Also, before you start Device Monitor (make sure it is closed), go to Help->About in EScribe and left click the logo seven times. This will close the window and put the program into Debug mode. Then, start Device Monitor.

If you do this, click the "Debug" group on the left to bring it up. What does "Buttons" say?

As to 4.16 Ohms, PWM devices like Oxva can't read over 4 Ohm. 4.16 Ohm is probably the 4 Ohms limit with calibration applied. This almost certainly means it's not reading the pod resistance, or the connection has become very bad, but clearly it's detecting that there _is_ a connection, or it wouldn't have tried to measure it at all.

If you click the icon to the left of "Puff" to bring up the button simulator, and click Fire, does the screen turn on? That'd tell us if there's an issue with the physical buttons.

aswer: not 

 

Also, before you start Device Monitor (make sure it is closed), go to Help->About in EScribe and left click the logo seven times. This will close the window and put the program into Debug mode. Then, start Device Monitor.

answer: Done

If you do this, click the "Debug" group on the left to bring it up. What does "Buttons" say?

answer: 0 buttons

As to 4.16 Ohms, PWM devices like Oxva can't read over 4 Ohm. 4.16 Ohm is probably the 4 Ohms limit with calibration applied. This almost certainly means it's not reading the pod resistance, or the connection has become very bad, but clearly it's detecting that there _is_ a connection, or it wouldn't have tried to measure it at all.

[James]

The charger you used, what does it say on the label for voltage and current?

[krisspug]

2 minuti fa, James ha scritto:

The charger you used, what does it say on the label for voltage and current?

5V 2A . is an original charger from another pod mod (KIWI) and i use for all the pod mod i have (including 2 more xlim 2 no DNA ) and in few years i never had any problems with the other device . 

[James]

5V should be fine. If it had put 9V or 12V onto USB (these do exist in the wild, even though they shouldn't), both the screen and FET driver would both be damaged by this.  I can't speak for that particular charger, but contact Oxva for a repair/replacement.

[krisspug]

10 ore fa, James ha scritto:

5V should be fine. If it had put 9V or 12V onto USB (these do exist in the wild, even though they shouldn't), both the screen and FET driver would both be damaged by this.  I can't speak for that particular charger, but contact Oxva for a repair/replacement.

thanks a lot for your help , I wrote them an email, but I haven't received any answer yet.