skineedog Posted July 8, 2022 Report Share Posted July 8, 2022 (edited) This doesn't necessarily apply only to the DNA 60 but Evolv as a whole: In the past when I have submitted tickets, they have generally replied within 24 business hours. My latest ticket was submitted about 4 days ago with no response yet. Anyone have an idea why this may be? I hope it's not a sign that Evolv is closing up shop?..... Edited July 8, 2022 by skineedog Link to comment Share on other sites More sharing options...
retird Posted July 8, 2022 Report Share Posted July 8, 2022 July 2 is a Saturday, July 3rd is a Sunday, and July 4 is a Holiday in the USA..could it be they are playing catch up? 1 Link to comment Share on other sites More sharing options...
skineedog Posted July 8, 2022 Author Report Share Posted July 8, 2022 I know, I know... I thought of that too but, with all the pending regulation, I was worried they might be closing up.... Just needed reassurance I suppose. Link to comment Share on other sites More sharing options...
retird Posted July 8, 2022 Report Share Posted July 8, 2022 I just recently had a ticket resolved in sort order.... they have been great for over the ten years + that I've been around DNA's....If you don't hear from them in a few dsys start another ticket.... that's all... Link to comment Share on other sites More sharing options...
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