lupinehorror Posted August 11, 2019 Report Share Posted August 11, 2019 all, hoping you can help. my DNA60 device was fine. next time i used it...nothing. it shows the attached or hold up and down buttons to unlock power. if i connect it to escribe works fine and i can fire it and change settings. disconnect it and back to square one. tried resetting it. still the same. Link to comment Share on other sites More sharing options...
dwcraig1 Posted August 11, 2019 Report Share Posted August 11, 2019 When connected to EScribe it fires the coil normally? How about posting a screen shot of Device Monitor while firing? Like this one. 1 Link to comment Share on other sites More sharing options...
dwcraig1 Posted August 11, 2019 Report Share Posted August 11, 2019 Also if you haven't already do a hard reboot either with EScribe or take the battery out and put it back in. Link to comment Share on other sites More sharing options...
lupinehorror Posted August 11, 2019 Author Report Share Posted August 11, 2019 57 minutes ago, dwcraig1 said: When connected to EScribe it fires the coil normally? How about posting a screen shot of Device Monitor while firing? Like this one. you look familiar from ecf! thanks for replying. battery left out overnight. nothing changed. here's the screen grab of it firing on escribe Link to comment Share on other sites More sharing options...
lupinehorror Posted August 11, 2019 Author Report Share Posted August 11, 2019 Link to comment Share on other sites More sharing options...
dwcraig1 Posted August 11, 2019 Report Share Posted August 11, 2019 This is the first time that I hear about this particular problem, others have had a problem with mod not coming out of deep sleep or had no connection to battery. Perhaps someone else has some ideas but you should contact Evolv for a remedy. https://helpdesk.evolvapor.com/index.php?a=add&category=1 Link to comment Share on other sites More sharing options...
lupinehorror Posted August 11, 2019 Author Report Share Posted August 11, 2019 15 minutes ago, dwcraig1 said: This is the first time that I hear about this particular problem, others have had a problem with mod not coming out of deep sleep or had no connection to battery. Perhaps someone else has some ideas but you should contact Evolv for a remedy. https://helpdesk.evolvapor.com/index.php?a=add&category=1 have done...thanks for your help. Link to comment Share on other sites More sharing options...
Wayneo Posted August 11, 2019 Report Share Posted August 11, 2019 5 hours ago, lupinehorror said: ... next time i used it...nothing. it shows the attached or hold up and down buttons to unlock power. After you held down those 2 buttons for a few seconds, could you change the watts? There are 3 different lock modes on the box. If you start with it not working and then plug in and start escribe - device monitor .......... what does it say down at that very last line on the left hand side? Your pic did not show it. DW's pic shows Mode: Charging, Power Locked. Link to comment Share on other sites More sharing options...
lupinehorror Posted August 11, 2019 Author Report Share Posted August 11, 2019 34 minutes ago, Wayneo said: After you held down those 2 buttons for a few seconds, could you change the watts? There are 3 different lock modes on the box. If you start with it not working and then plug in and start escribe - device monitor .......... what does it say down at that very last line on the left hand side? Your pic did not show it. DW's pic shows Mode: Charging, Power Locked. hi. buttons do nothing. can't change wattage or anything else. device monitor says 'Mode: Charging' Link to comment Share on other sites More sharing options...
lupinehorror Posted August 11, 2019 Author Report Share Posted August 11, 2019 (edited) and i'd actually changed the power, in escribe, to 15W but it fired at 29W. tried a hard reboot. no change. also...just noticed. when i put the battery in and switch the mod on the Ws just automatically scroll up to 60 without me doing anything. Edited August 11, 2019 by lupinehorror Link to comment Share on other sites More sharing options...
Wayneo Posted August 11, 2019 Report Share Posted August 11, 2019 There you go. In your last printscreen, right there in the middle, see it says Buttons: Up. Then you said you set it to 15, but it fired at 29. Now at 60. Seems/sounds like you have a sticky button, at a minimum. All 3 actuators/buttons are external to the board. You'd need to remove the panel over the buttons, and clean it ou if there's any leakage or find what's causing the sticking. Good luck 3 Link to comment Share on other sites More sharing options...
lupinehorror Posted August 11, 2019 Author Report Share Posted August 11, 2019 8 minutes ago, Wayneo said: There you go. In your last printscreen, right there in the middle, see it says Buttons: Up. Then you said you set it to 15, but it fired at 29. Now at 60. Seems/sounds like you have a sticky button, at a minimum. All 3 actuators/buttons are external to the board. You'd need to remove the panel over the buttons, and clean it ou if there's any leakage or find what's causing the sticking. Good luck very useful. thank you. Link to comment Share on other sites More sharing options...
lupinehorror Posted August 11, 2019 Author Report Share Posted August 11, 2019 38 minutes ago, Wayneo said: There you go. In your last printscreen, right there in the middle, see it says Buttons: Up. Then you said you set it to 15, but it fired at 29. Now at 60. Seems/sounds like you have a sticky button, at a minimum. All 3 actuators/buttons are external to the board. You'd need to remove the panel over the buttons, and clean it ou if there's any leakage or find what's causing the sticking. Good luck took everything apart. twice. copious amount of contact cleaner sprayed. put it all back together and it's still the same. the buttons seem fine and are just as clicky as they were before the fault. i knew there hadn't been any leaking and there wasn't. stumped. Link to comment Share on other sites More sharing options...
Wayneo Posted August 11, 2019 Report Share Posted August 11, 2019 With it apart (panel off), did you plug it in and see if device monitor still shows the button being pressed? The actual board buttons are on the fire button side, and wires are usually routed away from them. 2 Link to comment Share on other sites More sharing options...
dwcraig1 Posted August 11, 2019 Report Share Posted August 11, 2019 2 Link to comment Share on other sites More sharing options...
lupinehorror Posted August 12, 2019 Author Report Share Posted August 12, 2019 On 8/11/2019 at 7:23 PM, Wayneo said: With it apart (panel off), did you plug it in and see if device monitor still shows the button being pressed? The actual board buttons are on the fire button side, and wires are usually routed away from them. sorry for the delay. this is it apart and connected to escribe. evolv have replied to my ticket and i sent them the same file. 'Buttons: Up'. cheers. 1 Link to comment Share on other sites More sharing options...
lupinehorror Posted August 12, 2019 Author Report Share Posted August 12, 2019 23 hours ago, dwcraig1 said: i can solder but that's a wee bit beyond my ken. Link to comment Share on other sites More sharing options...
Wayneo Posted August 12, 2019 Report Share Posted August 12, 2019 On 8/11/2019 at 2:23 PM, Wayneo said: The actual board buttons are on the fire button side, and wires are usually routed away from them. Did you check the above? DW circled the button for you in red? 1 Link to comment Share on other sites More sharing options...
dwcraig1 Posted August 12, 2019 Report Share Posted August 12, 2019 Check to see if the button on the board is clicky. Look at 5 and 6 for solder bridging them. 1 Link to comment Share on other sites More sharing options...
lupinehorror Posted August 13, 2019 Author Report Share Posted August 13, 2019 13 hours ago, Wayneo said: Did you check the above? DW circled the button for you in red? i did but as i haven't accessed that board i couldn't do anything about it. please see below 12 hours ago, dwcraig1 said: Check to see if the button on the board is clicky. Look at 5 and 6 for solder bridging them. just got an RMA from evolv so will be taking the mod apart. will check the button when i've got it in bits. if i can fix it that way it'll save them and me some money. thank you both for your help and advice. it's not an area where i have a huge amount of knowledge. Link to comment Share on other sites More sharing options...
Wayneo Posted August 13, 2019 Report Share Posted August 13, 2019 @lupinehorror You can check that on board up button by removing 4 bolts. I'd suggest you do that first and check in DM. I'm assuming from your comments you're only sending in the board? Link to comment Share on other sites More sharing options...
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