DNA 250c dead

[Amr Samir]

Dear All 

kindly help me as my DNA250c stopped working during using it 

no any hint before dead to show me if i had problem in my device or not , it was work good and normal 

i tried to change battery , connect it with direct charge and connect to E scribe but no response its just dead 

 

[Wayneo]

If it is new, you might still be within your warranty at place of purchase.

Failing that you can open a trouble ticket at the Help Desk and explain the problem

Link in my signature.
 

[sedoco]

Hello how are you, I am in a similar situation, did you have any solution.  Thank you

[txmonkey214]

Hey Sedoco,

I put in a ticket for my device, today. I don't know if their warranty service is up and running, during the pandemic. Try it. It's a waiting game, from there. This is Friday afternoon, after all.