Amr Samir Posted June 16, 2019 Report Share Posted June 16, 2019 Dear All kindly help me as my DNA250c stopped working during using it no any hint before dead to show me if i had problem in my device or not , it was work good and normal i tried to change battery , connect it with direct charge and connect to E scribe but no response its just dead Link to comment Share on other sites More sharing options...
Wayneo Posted June 18, 2019 Report Share Posted June 18, 2019 If it is new, you might still be within your warranty at place of purchase. Failing that you can open a trouble ticket at the Help Desk and explain the problem Link in my signature. Link to comment Share on other sites More sharing options...
sedoco Posted March 30, 2020 Report Share Posted March 30, 2020 Hello how are you, I am in a similar situation, did you have any solution. Thank you Link to comment Share on other sites More sharing options...
txmonkey214 Posted April 17, 2020 Report Share Posted April 17, 2020 Hey Sedoco, I put in a ticket for my device, today. I don't know if their warranty service is up and running, during the pandemic. Try it. It's a waiting game, from there. This is Friday afternoon, after all. Link to comment Share on other sites More sharing options...
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