Tmease Posted May 14, 2019 Report Share Posted May 14, 2019 Unsure how to record and send readout from device monitor. the temperature SS316l on TC in device monitor on this PC is not tracking, and the readout is choppy. do I uninstall and reinstall both pieces of software or? Ecig stats and escribe suite? It reads fine at work. tried new cable ... Device Monitor reports error on current , power set... Link to comment Share on other sites More sharing options...
retird Posted May 14, 2019 Report Share Posted May 14, 2019 Are you connected to a usb port on the computer or to a hub? Can you connect to a different usb port on the computer? It works a work.... same version of EScribe on both computers? 1 Link to comment Share on other sites More sharing options...
Tmease Posted May 14, 2019 Author Report Share Posted May 14, 2019 connected to a USB port on an addon card. Ill try direct connecting to a case MOBO USB port when I get home. Concern Im having is that I installed last week an International version of Escribe-evolve, and it prompted me to update drivers/firmware to my system(may have been usb). I uninstalled that same software later that day and installed the USA version using run as administrator, to make the install work and detection of my mod finally worked. This International driver, appears to be the only different factor from my setup at work or my home laptop. I guess I need to uninstall the escribe driver- that is the only computer I have that the device monitor wont work with, nor wht eCig stats tool open at all... Device manager for the uninstall? then just hope for plug and play? or is there a USA driver I can get linked to for usb connectivity? (and should I run cCleaner to remove references in Registry to the old driver?) Thanks in advance for the help and directions! also the links above for tickets and Evolv Help Desk. Ill wait for your reply before going down the other rabbit holes Link to comment Share on other sites More sharing options...
retird Posted May 14, 2019 Report Share Posted May 14, 2019 International version necessary to run Replay.... the update it did was probably to the device and not the computer.... Are you using windows 10 Link to comment Share on other sites More sharing options...
Tmease Posted May 14, 2019 Author Report Share Posted May 14, 2019 (edited) Yes. On all 3 machines. Replay works on the Paranormal(sometimes EVEN tries on kanthal, works for a few drags, then device decides to shut off). Changed to Mobo USB instead of add on card, and now the device monitor works fine... following your line of thinking earlier. Would you suggest uninstalling on all 3 and installing international version? Replay working, it seems, but I've nothing to compare it to... re: good/better...No idea how to use the record feature on device monitor to include performance here. Edited May 14, 2019 by Tmease OCD Link to comment Share on other sites More sharing options...
retird Posted May 15, 2019 Report Share Posted May 15, 2019 Check in the profiles of EScribe and see if Replay can be turned on/off in EScribe. Check a profile that uses TC wire (not Kanthal). If you can Replay you are probable good but my preference is to use International only. Kanthal won't replay..... Link to comment Share on other sites More sharing options...
Tmease Posted May 16, 2019 Author Report Share Posted May 16, 2019 Thanks for the help! When I simply tried to plug into the native USB input, device monitor worked as designed. That would have been one of the first suggestions I 'd have given my clients at work to try, and I didnt think to try that process of elimination on my own machine! Link to comment Share on other sites More sharing options...
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