Seanis76 Posted February 18, 2019 Report Share Posted February 18, 2019 (edited) HI All. I would like some help please. I have tried different USB cables and USB ports but Escribe wont see my Orion DNA. I'm using Windows 10. I did try to connect it to my friends PC and it connected right away with no issues. Just having issues with my PC and all updates have been done. Windows does make a sound when I connect the device. Please help me Edited February 18, 2019 by Seanis76 Link to comment Share on other sites More sharing options...
retird Posted February 18, 2019 Report Share Posted February 18, 2019 Did you use the same usb cable on both computers? Do both of you have the same version of Evolv installed? Link to comment Share on other sites More sharing options...
Seanis76 Posted February 18, 2019 Author Report Share Posted February 18, 2019 Same version but different cables. I have used this cable for othe DNA devices and it worked. Link to comment Share on other sites More sharing options...
retird Posted February 18, 2019 Report Share Posted February 18, 2019 Try the cable you used on the computer that recognized the Orion on your computer. Link to comment Share on other sites More sharing options...
Seanis76 Posted February 18, 2019 Author Report Share Posted February 18, 2019 I'll try that. Thanks for the help. Link to comment Share on other sites More sharing options...
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