bishoptaint Posted February 5, 2019 Report Share Posted February 5, 2019 Hi there, have a Hcigar Vt200 and it suddenly has gone dead and wont charge. I'm pretty new to this entire thing so I am sorry if this is a beginner question. Here is a screenshot of my updated firmware http://puu.sh/CHlYY/23b8881a87.png Link to comment Share on other sites More sharing options...
retird Posted February 5, 2019 Report Share Posted February 5, 2019 Your screenshot shows 0.00 voltage and 0.00 voltage for each cell..... the battery charging circuit will no work when the voltage is that low.... possible you need a new battery or something is not right with the device... Link to comment Share on other sites More sharing options...
bishoptaint Posted February 5, 2019 Author Report Share Posted February 5, 2019 Thank you for the replay retird. Being new to all of this is this a "maybe replace " battery situation and hope I don't waste money on the battery if the device is shot ? By the way, it was working fine two days ago ;( Link to comment Share on other sites More sharing options...
retird Posted February 5, 2019 Report Share Posted February 5, 2019 how old is the device? What is the total puff count? It shows 33922 since last reset.... Link to comment Share on other sites More sharing options...
bishoptaint Posted February 5, 2019 Author Report Share Posted February 5, 2019 I wish I knew. I've been digging for my purchase order for two days . If i had to guess I'd say it is about 2.5 years old. Again being new to this, is there a way to see total puff count in the software? I know I had to reinstall the software because I got a new cpu in September. Link to comment Share on other sites More sharing options...
retird Posted February 5, 2019 Report Share Posted February 5, 2019 If it's 2.5 years old then there a good chance it needs a battery, unless it has been replaced since it was new... batteries have a life cycle degrade over time.... In Escribe you posted the puffs since last reset (lower area of the screen).... look to the right of that and see Total Puffs..... Link to comment Share on other sites More sharing options...
bishoptaint Posted February 5, 2019 Author Report Share Posted February 5, 2019 Thanks again retird. The total and "since last reset are identical" at 33.9k. Its an Hcigar vt200, are there threads/resources in these forums for replacement batteries/is this something a non tech savy person should even be considering? Link to comment Share on other sites More sharing options...
retird Posted February 5, 2019 Report Share Posted February 5, 2019 https://www.ecigsone.com/product/authentic-hcigar-vt200-replacement-1300mah-li-po-battery-pack/ If you open it up then you can check the voltage at the board and also check the voltage at the battery if you have a meter or know someone who can check it for you... Link to comment Share on other sites More sharing options...
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