Battery will not carge

[bishoptaint]

Hi there, have a Hcigar Vt200 and it suddenly has gone dead and wont charge. I'm pretty new to this entire thing so I am sorry if this is a beginner question.       Here is a screenshot of my updated firmware

 

http://puu.sh/CHlYY/23b8881a87.png

[retird]

Your screenshot shows 0.00 voltage and 0.00 voltage for each cell..... the battery charging circuit will no work when the voltage is that low....  possible you need a new battery or something is not right with the device...

[bishoptaint]

Thank you for the replay retird.   Being new to all of this is this a "maybe replace " battery situation and hope I don't waste money on the battery if the device is shot ?   By the way, it was working fine two days ago ;(

[retird]

how old is the device?  What is the total puff count?  It shows 33922 since last reset....

[bishoptaint]

I wish I knew. I've been digging for my purchase order for two days .   If i had to guess I'd say it is about 2.5 years old. 

Again being new to this, is there a way to see total puff count in the software?  I know I had to reinstall the software because I got a new cpu in September.

[retird]

If it's 2.5 years old then there a good chance it needs a battery, unless it has been replaced since it was new...  batteries have a life cycle degrade over time....  

In Escribe you posted the puffs since last reset (lower area of the screen)....  look to the right of that and see Total Puffs.....  

[bishoptaint]

Thanks again retird. The total and "since last reset are identical" at 33.9k.

Its an Hcigar vt200, are there threads/resources in these forums for replacement batteries/is this something a non tech savy person should even be considering? 

[retird]

 

 

https://www.ecigsone.com/product/authentic-hcigar-vt200-replacement-1300mah-li-po-battery-pack/

If you open it up then you can check the voltage at the board and also check the voltage at the battery if you have a meter or know someone who can check it for you...