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Posted

Hi there,

My Mac updated this morning to High Sierra Version 10.13.6 and since then the EScribe software will no longer load. When i try to open it the icon just bounces in the dock for a few seconds and then disappears without opening anything

Any ideas on how this could be resolved please?

Cheers,

Scott

Posted

 Hello Scott B, sounds like mac update changed or blocked something, rolling back the update if you can would probably work, but is a bad solution.  I would give it a few days and if no update are forthcoming raise a support ticket to ensure it gets in the queue.  Thanks for teaching me the basics

Posted

Hi mate,

Unfortunately i cannot roll back an update on the Mac without completely installing a new OS...If i had a time machine backup then i may have been able to but sadly i don't have that set up

I have an old Windows laptop somewhere so will have to dig that out and see if i can run the software on that instead

  • 1 year later...
Posted

Hello,

Under Mac OS 10.13.6   SP19 does not work! It starts normally but when I plug in a device and it crashes. For the past year there is no solution to the issue! 

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