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No battery icon, can't fire mod


dampf-o-mat
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I just bought a Lavabox. When i recieved it i recogniced that there is no battery icon on the screen and i can't fire the mod. I removed the battery from the box and put it back in, then the battery icon was visible and everything worked like a charm. Then i just let the mod sitting on my table for an hour or so (fully charged). When i came back and wanted to use it the battery icon was gone again and the mod didn't fire. Removed the battery again, put it back, everything's fine. After a while the same problem appeared - no icon, mod won't fire. What's wrong with my device?

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Thanks a lot for your reply. I'm at work now so i can't check escribe. But it's definitely on "3 cell", i checked that already. After removing the battery and putting it back everything seemed fine in device monitor. 
Isn't the lavabox pre-configured so watt hours etc. should be set correctly?

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