Jwest452 Posted July 27, 2015 Author Report Share Posted July 27, 2015 So I picked up a preproduction model Hana dna200 yesterday and I just got to install the escribe software ony PC and it runs really slow. Almost to the point where is it unusable. I'm running windows 8.1 64bit,Have a intel i7 920, 16gb ram. Any suggestions Link to comment Share on other sites More sharing options...
retird Posted July 27, 2015 Report Share Posted July 27, 2015 Brandon said this a couple days ago:BlackouTT, I was having a similar issues yesterday and James determined it was server connection related. In other words, I think there may have been some connection issues on our end. I know that James is looking into it.Maybe this is what you are seeing. I run windows 8.1 64 bit too without issue. Maybe uninstall and try again? Link to comment Share on other sites More sharing options...
Jwest452 Posted July 27, 2015 Author Report Share Posted July 27, 2015 OK cool thanks. I'll try it, but won't get around to it till tomorrow. I'll report back afterwards. Link to comment Share on other sites More sharing options...
BlackouTT Posted July 28, 2015 Report Share Posted July 28, 2015 Yea, I"m still have the same issue after almost 4 days now. Link to comment Share on other sites More sharing options...
John Posted July 28, 2015 Report Share Posted July 28, 2015 BlackouTT is yours running really slowly, or is it not running at all?Does it run normal speed if the DNA 200 isn't attached to USB? Link to comment Share on other sites More sharing options...
BlackouTT Posted July 28, 2015 Report Share Posted July 28, 2015 I'm still in the midst of building mine. just drilled my holes for buttons and 510 and stuff today. But EScribe doesn't really run at all. The program will load up to me being able to see the "General" tab, and the software update or whatever and change log slowly come up on the bottom of the screen, while my cursor changes to the circular loading cursor. I can't click on anything, program is still active, not crashed. My PC ain't slow either, it's a gaming rig, so I know it's not client side processing issues. Link to comment Share on other sites More sharing options...
John Posted July 28, 2015 Report Share Posted July 28, 2015 BlackouTT, thing is, there isn't a server side of Escribe, except to check for updates, restore defaults, check the history/authenticity of the DNA 200, etc. Everything is client side. Link to comment Share on other sites More sharing options...
BlackouTT Posted July 28, 2015 Report Share Posted July 28, 2015 I understand that, but as soon as the update log and request to update software thing comes up from the bottom of the screen it gets laggy and freezes Link to comment Share on other sites More sharing options...
John Posted July 28, 2015 Report Share Posted July 28, 2015 What happens if you update the software? It won't try to push an update if you already have the newest. Link to comment Share on other sites More sharing options...
BlackouTT Posted July 29, 2015 Report Share Posted July 29, 2015 I can't click on anything at all. as soon as the program start i get a loading symbol. I'm busy uploading a video atm for the other thread... Link to comment Share on other sites More sharing options...
John Posted July 29, 2015 Report Share Posted July 29, 2015 BlackouTT, try installing the newest version we just put up in the thread "Early Firmware". That won't try to update, so if the problem is update related, we'll know. Link to comment Share on other sites More sharing options...
BlackouTT Posted July 29, 2015 Report Share Posted July 29, 2015 John, i just uninstalled the old version and installed the newest version and im still get no response, just a spinning cursor and cant click on anything. Link to comment Share on other sites More sharing options...
John Posted July 29, 2015 Report Share Posted July 29, 2015 Well, then it is definitely not the update process.Are you running proxy servers or unusual antiviruses or anything like that? Link to comment Share on other sites More sharing options...
BlackouTT Posted July 29, 2015 Report Share Posted July 29, 2015 No proxies. absolutely no antivirus or even a firewall. i go all natural lol i've unplugged all my usb devices but my mouse to see if it was trying to read my other USB devices, but that didnt work either Link to comment Share on other sites More sharing options...
John Posted July 29, 2015 Report Share Posted July 29, 2015 Does it run normal speed if the DNA 200 isn't connected? Link to comment Share on other sites More sharing options...
BlackouTT Posted July 29, 2015 Report Share Posted July 29, 2015 I've already said that I'm in the midst of building mine a few posts ago. I haven't connected it before since i have done any soldering yet. im working on the box itself. Link to comment Share on other sites More sharing options...
villarinho Posted December 3, 2015 Report Share Posted December 3, 2015 Same problem here, still with no solution? Link to comment Share on other sites More sharing options...
Jaquith Posted December 4, 2015 Report Share Posted December 4, 2015 villarinho said:Same problem here, still with no solution?IF the problem is slow then use USB 3 ports. Link to comment Share on other sites More sharing options...
villarinho Posted December 4, 2015 Report Share Posted December 4, 2015 Tks Jaquin, i solve the problem by removing my microsoft wireless mouse, and plugin a Aplee Wired! Link to comment Share on other sites More sharing options...
Indi Posted December 4, 2015 Report Share Posted December 4, 2015 I have a small issue with escibe and my wireless MS mouse too , it doesn't run slow like yours but the mouse freezes for a few seconds now and then , kind of irritating but it's still useable. Link to comment Share on other sites More sharing options...
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