claudio.cavg Posted June 25, 2016 Author Report Share Posted June 25, 2016 USB connection stopped working, I've tried on multiple computers with the included USB cable and others, and I can not connect to the PC. Simply not detected. This happened in a hcigar vt75, with 4 days of use. Purchased abroad, because in my country is not yet available for sale. Link to comment Share on other sites More sharing options...
BillW50 Posted June 25, 2016 Report Share Posted June 25, 2016 Will it at least charge by USB, or is that dead too? Link to comment Share on other sites More sharing options...
claudio.cavg Posted June 25, 2016 Author Report Share Posted June 25, 2016 It's like they do not connect anything, does not recognize it, no charge. Link to comment Share on other sites More sharing options...
BillW50 Posted June 25, 2016 Report Share Posted June 25, 2016 It still works from the battery right? That part of not connecting by USB... well the only thing left that you can do is to contact Evolv to repair it. Link to comment Share on other sites More sharing options...
claudio.cavg Posted June 25, 2016 Author Report Share Posted June 25, 2016 I contacted with evolv Link to comment Share on other sites More sharing options...
orkamiseria Posted August 20, 2016 Report Share Posted August 20, 2016 "USB port was disconnected" is not a box problem as i have seen it happeningon several different devices (I have a SMY75 and some friends a HCigar75) - it looks more like an evolv/escribe problem.This issue is quite common with windows 7 and XP while it doesn't usually happen with win 8 and over. Link to comment Share on other sites More sharing options...
benjprevosa Posted September 7, 2016 Report Share Posted September 7, 2016 i have same problem too, I bought my therion dna 75 last sept 1 2016, then yesterday i finally went to try escribe and still they not found my device but it charge. i tried different usb and usb ports Link to comment Share on other sites More sharing options...
david hall Posted September 21, 2016 Report Share Posted September 21, 2016 I'm running win10 and having this issue Link to comment Share on other sites More sharing options...
cobalt327 Posted September 21, 2016 Report Share Posted September 21, 2016 Be sure the cable has data link and is not just for charging. Paraphrasing: Using an ohmmeter, check for continuity of the middle two pins between each end of the cable. No continuity or high/"infinite" resistance means the cable is missing data wires and is a "charge only" cable. Link to comment Share on other sites More sharing options...
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