JoJo Posted August 11, 2015 Author Report Share Posted August 11, 2015 I got a problem this morning usb port stopped working not charging and pc not detecting board. Yesterday was fine. Board brand new Link to comment Share on other sites More sharing options...
Gm111 Posted August 11, 2015 Report Share Posted August 11, 2015 JoJo said:I got a problem this morning usb port stopped working not charging and pc not detecting board. Yesterday was fine. Board brand new Have you tried a different use cable? Had the same issue, the first usb I used worked fine tryed it next day nothing.. Tried a different one everything has been good since. Link to comment Share on other sites More sharing options...
JoJo Posted August 11, 2015 Author Report Share Posted August 11, 2015 Yes tried different cable three pc win10 and win7. Connected battery to board works fine only usb port not working. Link to comment Share on other sites More sharing options...
Gm111 Posted August 11, 2015 Report Share Posted August 11, 2015 JoJo said:Yes tried different cable three pc win10 and win7. Connected battery to board works fine only usb port not working. Right so nothing is coming up in escriibe as the usb isn't working obviously, the only thing you could do is speak to one of the evolv guys and see if they've had any problems in the past, if they havn't then they will most likely want you to send the board back to them and send you a new one or send your mod back and swap for a beta box. They should be online in a few hours. Link to comment Share on other sites More sharing options...
JoJo Posted August 11, 2015 Author Report Share Posted August 11, 2015 When connected to usb it's power up but nothing on pc Link to comment Share on other sites More sharing options...
Gm111 Posted August 11, 2015 Report Share Posted August 11, 2015 will you post a screenshot of device monitor with mod plugged in. Link to comment Share on other sites More sharing options...
BobC Posted August 11, 2015 Report Share Posted August 11, 2015 Are you sure any of the cables you tried carry data? Link to comment Share on other sites More sharing options...
JoJo Posted August 11, 2015 Author Report Share Posted August 11, 2015 Yes it's my phone cable. Link to comment Share on other sites More sharing options...
JoJo Posted August 12, 2015 Author Report Share Posted August 12, 2015 Picture of board and screen Link to comment Share on other sites More sharing options...
JoJo Posted August 12, 2015 Author Report Share Posted August 12, 2015 2s battery connected 0% Link to comment Share on other sites More sharing options...
blueridgedog Posted August 12, 2015 Report Share Posted August 12, 2015 2s selected in escribe? Likely, but had to ask. Link to comment Share on other sites More sharing options...
JoJo Posted August 12, 2015 Author Report Share Posted August 12, 2015 Yes on the screen max 133w I selected before it's stopped working. P.s any of evolv team for support? Link to comment Share on other sites More sharing options...
blueridgedog Posted August 12, 2015 Report Share Posted August 12, 2015 I suggest you also review the discussion in the dual 18650 threat as the wiring and ability of the chip to work with two cells is covered as well as a discussion that some chips don't play well with 2s compared to others. You should post your issue there as well. Link to comment Share on other sites More sharing options...
JoJo Posted August 12, 2015 Author Report Share Posted August 12, 2015 With battery or without usb for data transfer not working. Link to comment Share on other sites More sharing options...
macz Posted August 12, 2015 Report Share Posted August 12, 2015 JoJo said:Yes on the screen max 133w I selected before it's stopped working. P.s any of evolv team for support? Only 3 evolv staffs handle supports in this forum but mostly John for technical stuff (I don't think he go through all posts), better contact their customer support here http://helpdesk.evolvapor.com/index.php?a=add Link to comment Share on other sites More sharing options...
JoJo Posted August 12, 2015 Author Report Share Posted August 12, 2015 I send for him pm Link to comment Share on other sites More sharing options...
Guest Posted August 16, 2015 Report Share Posted August 16, 2015 One thing I noticed is that the board could flex (plugging and unplugging) if not secured causing the USB contacts to break or other board related problems Link to comment Share on other sites More sharing options...
Brandon Posted August 25, 2015 Report Share Posted August 25, 2015 JoJo, drop us a line through the ticket system and we'll get you squared away. Link to comment Share on other sites More sharing options...
JoJo Posted August 25, 2015 Author Report Share Posted August 25, 2015 Hi Brendon already done and new board on the way to my. Link to comment Share on other sites More sharing options...
Salibehab3 Posted February 24, 2016 Report Share Posted February 24, 2016 I am having the same exact issue now. I have no idea what to do. Please help Link to comment Share on other sites More sharing options...
krzykeith Posted April 21, 2016 Report Share Posted April 21, 2016 i have the same issue the usb port is loose and i cant find the part number and haven't received a response from support please help! Link to comment Share on other sites More sharing options...
ConcernedKitty Posted April 28, 2016 Report Share Posted April 28, 2016 I'm having the same issue with two boards. Support ticket issued. Link to comment Share on other sites More sharing options...
Barrister1 Posted September 21, 2016 Report Share Posted September 21, 2016 I'm having same issue with my Elfin DNA 75 Sbody....How can I do? Link to comment Share on other sites More sharing options...
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