karol1241 Posted December 12, 2016 Author Report Share Posted December 12, 2016 Hello, yesterday I noticed that every attempt to put the batteries in makes different percent and voltage - look at this http://screenshot.sh/m9eKws1lOrBvR , real Voltage is 4.06 both, is there any way to repair it?edit: without batteries (just usb cable) http://screenshot.sh/oB4TpTnNFCeRB Link to comment Share on other sites More sharing options...
dwcraig1 Posted December 12, 2016 Report Share Posted December 12, 2016 You need to RMA the board, it appears there is a problem with the battery management section of the board. https://helpdesk.evolvapor.com/index.php?a=add&category=1 Link to comment Share on other sites More sharing options...
karol1241 Posted December 12, 2016 Author Report Share Posted December 12, 2016 dwcraig1 said:You need to RMA the board, it appears there is a problem with the battery management section of the board. https://helpdesk.evolvapor.com/index.php?a=add&category=1Is there any way to repair it locally? I bought it in China shop, it would take a long time to get it back. Link to comment Share on other sites More sharing options...
karol1241 Posted December 12, 2016 Author Report Share Posted December 12, 2016 Like I told you sending cost from Poland is really expensive so I decided to see what's wrong with my device.I saw that the Battery Manage IC was with white powder, also it was a little more black (maybe fired...), I've cleaned it with Isopropyl, and let it dry for 2 hours. Look now at that screenshots (first with battery, second without) http://screenshot.sh/ouTJNZ0ruJGcb http://screenshot.sh/mE72GBVCgx52LI also attached board picture in attachment, please take a look. The best way for me is to avoid sending it anywhere further than Poland.Regards Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted December 12, 2016 Report Share Posted December 12, 2016 problem is with components so small on the PCB, it becomes VERY difficult for a person to "repair". that's why Evolv doesn't bother to repair most of the sent back boards. they just replace and send a new one in the mail.what does the BMIC look like after you cleaned it? Link to comment Share on other sites More sharing options...
karol1241 Posted December 13, 2016 Author Report Share Posted December 13, 2016 ChunkyButt200 said:problem is with components so small on the PCB, it becomes VERY difficult for a person to "repair". that's why Evolv doesn't bother to repair most of the sent back boards. they just replace and send a new one in the mail.what does the BMIC look like after you cleaned it? I will make last try today, it looks just black (I'm not sure but I think it's burned because I can't see any numbers on it). Again voltage with batteries is crazy. BTW I have one more to check - when I'm moving the batteries in case (spring adjusts) voltage dramatically moves - maybe this is broken Link to comment Share on other sites More sharing options...
karol1241 Posted December 15, 2016 Author Report Share Posted December 15, 2016 I sent my device to Evolv, holding on to get it back. They have the best support I've ever had. Thank you for your help, my problem is solved. Link to comment Share on other sites More sharing options...
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