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Efusion Duo DNA200 (firmware upgrade issue)


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Finally took the leap to a DNA200 device!

I got home, plugged it into Escribe and attempted to update the firmware only to be presented with this error. 

Initial message I'm given is:

[CODE]"Unhandled exception has occurred in your application, if you click continue, the application will ignore this error and attempt to continue. If you click Quit the application will close immediately. 

Exception of type 'J.dc' was thrown, [/CODE]

I then get 3 options, Details (Details shown below) Continue and Quit, Continue shuts my device off and quit closes Escribe with nothing happening. 

[CODE]
See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
J.dc: Exception of type 'J.dc' was thrown.
   at W.gc.mp(IWin32Window , kb )
   at DimensionEngineering.Common.Platform.Windows.WindowsPlatformHelper.ShowProgressBar(kb callback)
   at r.aL.A(dp , Object , Boolean& , Boolean )
   at r.aL.bmw.JA()
   at r.aL.J(eD , bmo , Boolean , Boolean& , Boolean )
   at r.aL.u(Func`1 , Boolean& , Boolean , Boolean )
   at r.aL.dd()
   at e.nJ.GP.Tx()
   at e.nJ.GP.Gm.v(Object , EventArgs )
   at W.gU.m(Object , LinkLabelLinkClickedEventArgs )
   at System.Windows.Forms.LinkLabel.OnLinkClicked(LinkLabelLinkClickedEventArgs e)
   at System.Windows.Forms.LinkLabel.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.LinkLabel.WndProc(Message& msg)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
DEScribe
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/EScribe.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
DimensionEngineering.Common.Windows
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DimensionEngineering.Common.Windows.DLL
----------------------------------------
DimensionEngineering.PluginApi
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DimensionEngineering.PluginApi.DLL
----------------------------------------
DimensionEngineering
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DimensionEngineering.DLL
----------------------------------------
DimensionEngineering.Common
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DimensionEngineering.Common.DLL
----------------------------------------
DEScribe.Branding
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DEScribe.Branding.DLL
----------------------------------------
System.Xml.Linq
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
DEScribe.Core
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DEScribe.Core.DLL
----------------------------------------
n
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DEScribe.Branding.dll
----------------------------------------
DEScribe.UI
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DEScribe.UI.DLL
----------------------------------------
DEScribe.PluginApi
    Assembly Version: 1.4.0.0
    Win32 Version: 1.4.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DEScribe.PluginApi.DLL
----------------------------------------
Mono.Addins
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/Mono.Addins.DLL
----------------------------------------
IllusoryStudios.OpenSsl
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/IllusoryStudios.OpenSsl.DLL
----------------------------------------
Evolv.DNA
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/Evolv.DNA.DLL
----------------------------------------
System.Security
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1586.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
SecondLanguage
    Assembly Version: 1.0.3.1
    Win32 Version: 1.0.3.1
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/SecondLanguage.DLL
----------------------------------------
ICSharpCode.SharpZipLib
    Assembly Version: 0.86.0.518
    Win32 Version: 0.86.0.518
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/ICSharpCode.SharpZipLib.DLL
----------------------------------------
EquationParser
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/EquationParser.DLL
----------------------------------------
IllusoryStudios.Math
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/IllusoryStudios.Math.DLL
----------------------------------------
r
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DEScribe.Core.dll
----------------------------------------
NBit
    Assembly Version: 1.2.1.0
    Win32 Version: 1.2.1.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/NBit.DLL
----------------------------------------
DeviceConnectivity
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DeviceConnectivity.DLL
----------------------------------------
CookComputing.XmlRpcV2
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.0.270
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/CookComputing.XmlRpcV2.DLL
----------------------------------------
XmlRpcProxy7b1753d4-7f85-4543-8ca5-8c8cf4a760e0
    Assembly Version: 0.0.0.0
    Win32 Version: 3.0.0.270
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/CookComputing.XmlRpcV2.dll
----------------------------------------
DeviceMonitor.Core
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DeviceMonitor.Core.DLL
----------------------------------------
HidSharp
    Assembly Version: 1.10.0.0
    Win32 Version: 1.10.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/HidSharp.DLL
----------------------------------------
T
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DeviceConnectivity.dll
----------------------------------------
SaberUpload
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/SaberUpload.DLL
----------------------------------------
t
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Users/James/AppData/Roaming/Evolv/EScribe%20Suite/DeviceMonitor.Core.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


[/CODE]


Please give me any help you can, I'm desperate as my device isn't acting normal! 

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James said:

What operating system, and what version of EScribe are you running (1.2 SP5.1?)?

Does it work if you manually use Tools->Update Firmware?



Hi James, thanks for the reply.


Using Escribe version 1.2 SP5.2

Still getting an error, going to tools > apply service pack > DNA 200 folder > 1_2_SP5.SW.Service is the pack I apply, it's now not turning on regardless of batteries or plugged into USB... 
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Bigpunisher said:



Hi James, thanks for the reply.


Using Escribe version 1.2 SP5.2

Still getting an error, going to tools > apply service pack > DNA 200 folder > 1_2_SP5.SW.Service is the pack I apply, it's now not turning on regardless of batteries or plugged into USB... 



What version of Windows: Vista, 7, 8 or 10 and 32 or 64 bit?
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