JohnHaley Posted April 25, 2017 Author Report Share Posted April 25, 2017 Hello everyone!I'll keep it short, the screen started flickering a few days ago and now has gone completely black. The mod kept working for a few minutes there, before dying completely off.It had just been charged and Escribe sees it perfectly, but other than that no signs of life. Maybe it's just the screen and I cant see if it's locked, but I reset and hard rebooted and nothing changed.Any suggestions on how to approach this? Please delete/move discussion if not in the correct section. Link to comment Share on other sites More sharing options...
giz_60 Posted April 25, 2017 Report Share Posted April 25, 2017 Could you post a screen shot of 'Device Monitor' in Escribe? Link to comment Share on other sites More sharing options...
JohnHaley Posted April 25, 2017 Author Report Share Posted April 25, 2017 Sure! Here it is Link to comment Share on other sites More sharing options...
retird Posted April 25, 2017 Report Share Posted April 25, 2017 With device connected could you go to Device Monitor and then select "Puff" in lower right corner and then select 3 or 4 seconds and see if the device will fire? Link to comment Share on other sites More sharing options...
JohnHaley Posted April 25, 2017 Author Report Share Posted April 25, 2017 It appears to do nothing, but I have noticed in the bottom left it says "mode charging, locked"Can it be unlocked somehow? Maybe the screen is the only thing broken and the mod is just locked. Link to comment Share on other sites More sharing options...
retird Posted April 25, 2017 Report Share Posted April 25, 2017 5 clicks of the fire button to unlock.... Link to comment Share on other sites More sharing options...
JohnHaley Posted April 25, 2017 Author Report Share Posted April 25, 2017 It unlocked, but the 5 clicks is not working as it usually did. It almost feels as if the button is not sending input.Anyway, is now in normal mode, still won't fire. Link to comment Share on other sites More sharing options...
retird Posted April 25, 2017 Report Share Posted April 25, 2017 Now unlocked so try the "puff" feature again to see if it will fire...The Puff usually will fire even when the device is locked tho.... Link to comment Share on other sites More sharing options...
JohnHaley Posted April 25, 2017 Author Report Share Posted April 25, 2017 From the graph, it now appears to be firing.Unless I am understanding it wrong.The puff number is not changing in any case. Link to comment Share on other sites More sharing options...
retird Posted April 25, 2017 Report Share Posted April 25, 2017 Your latest graph doesn't show it firing... try vaping when you select 3 second puff... does it vape ? Link to comment Share on other sites More sharing options...
JohnHaley Posted April 25, 2017 Author Report Share Posted April 25, 2017 No. It stopped vaping a few puffs after the screen went black, yesterday. Link to comment Share on other sites More sharing options...
retird Posted April 25, 2017 Report Share Posted April 25, 2017 You just said it appears to be firing. If it won't fire using the "Puff" function for 3 seconds then you may have a problem with the device or the circuit board. You might contact the vendor if the device is still in warranty. If not in warranty you could start a ticket with Evolv and they will guide you...Evolv Help Desk:https://helpdesk.evolvapor.com/index.php?a=add&category=1 Link to comment Share on other sites More sharing options...
JohnHaley Posted April 25, 2017 Author Report Share Posted April 25, 2017 Yes, because I though the variations in the graph meant firing, but I was wrong.Thank you, I contacted the vendor (only one month old) and am now waiting for the reply, even though in the previous message they asked for 100 dollars handling fee, when the whole box costed 115.I thought GearBest was reasonable or something! Link to comment Share on other sites More sharing options...
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