Hi guys, im looking to find some help on a few issues with my lost vape triade dna250c project sub ohm edition. First and biggest issue the error message i get several times a day. White screen that says Error Press Up. Sometimes it happens when the screen turns off, sometimes it does it inbetween puffs, does it when i update it or try to change the theme. Each time it makes me unlock the device again. Ive reset it back to the default theme and still does it, also my replay function is wonky.. I can change it to replay but i cant hit the save button. Also earlier it went to black screen and wouldnt turn on again until i popped a battery out.. Ive only had the thing for 2 weeks and i did upgrade to the sp35. I did see the soft and hard reset options on escribe but wasnt sure what they do, so would one of these reset the entire chip back to factory? Firmware and all?