John Vezirian

Yes I have done just that... I contacted them, they set me up with an RMA and it is on its way too them... Now just have to buy another lipo pack... None of the 3 could be saved..

Thanks for the reply. Yes I figured that this would have to go in and I have no issues doing that, I just need to know who to send. I have created a ticket for assistance. I am hoping I can send it to be looked at. Definitely no juice has ever gotten inside. I have babied these (3) mods, I have a Red, Black and White, wanted the set... LOL My Black and White are going strong. I am sure it is still under warantee, but hell even if not, I will pay to have it fixed.

Did not wish to start a new thread on basically the same topic, but I have a very similar issue.. I have (3) VTBox250's, two work just great, one is a problem child and only had it about 5 months. During this time it has kikked (3) lipo packs and it is the same on all three packs.... Cell Number 3 is dead.. 0.00V I have downloaded the Evolv and Escribe software, I have reset the unit, updated, hell had it try the recovery charge, see picture below... Cell 3 is at 0.00V Have written and messaged VapeCige through Facebook, Messenger, and through their site. Honestly hate to think it is bricked. Anyone have any direction? Thoughts, Suggestions... I have just put in order for couple more battery packs, I will not install until I believe it is fixed... I will be the first to say I am not super tech savy as to the software, but I know there is an issue.......