Opanos

I am still using it with 18650 only. Better safe than sorry

I am sure that you missed the point that the battery cup it was not all the way screwed. So, for what over-tightening are you talking about? Take a look at the first page photos, especially the one that has a close up to the bottom cup, before your conclusion is that this is a user error... Then come again and edit your post... Even IF this is the case, the design and implementation, MUST preventing that "over-tightening" by giving a little more space to the battery compartment.

Yes, i get it too lately. Annoying situation -another one- but i think -i am sure rather- that this is a chip problem. I have another issue also. The bottom plate that surrounds the battery cap, gets extremely hot if you are any over 30 watts. I am at 45watts -0.48ohms 2x clapton coils- and every puff that i take is getting warmer and warmer.. So hot, that i have to let it down, i feel like i am getting a hand burn. The battery is ok -18650- when i take it out at this time just to check. The top plate is cool. PBussardo mention that too, here at 55:30 min https://www.youtube.com/watch?v=y9Bgdj862Fs This device might be my worst purchase ever.

The HCigar response First i ask them if i can it with 26650 -rhetorical question as i am never going to use it at all, but for argument sace- Hello are you sure that if i install these parts, i can use 26650 battery SAFELY on your device or you turned me to a new beta tester? Please, tell me the MAX length of the cell that fits on your device. You know that no one 26650 is exact 65mm, so i expect that you run some tests to figure out the compatibility. Did you? And if the answer is yes, why there is no notice at all in the manual that comes with the vt75c mod? So i am pretty sure that you don't even thought about the possibility for this situation to occur. Anyway, for me and others -take a look at evolv forum- that, saws a poore design and assembling from you. So, although i am done with your company and so are my recommendations when i am asked about any HCigar product, I'd like to inform me about what cells and the the length of them you tried, so i can use the exact same cell and use the device as advertised by you. Otherwise, you understand that this device is not usable even -as you said- we can use it with 18650 cells and i have to returned ASAP as a dangerous one. Regards, Aha, so the improvement is that shitty insulator. Well done HCigar,

According DJLsb Vapes

And the story goes on.. Wow, i am i impressed .

The key word here is "possibly". Guys, this is for our protection and health. Enough with companies that they think we are beta testers for their malfunctional devices. The only "punishment" that they understand and feel, is the customer and reputation loss.

Send them the link to this thread and the HCigar statement. I think that will be more than enough. *Mine is on the way from fasttech. It will be returned unopened and untouched.

They already send me photos of the "parts" In fact the "parts" is an insulator that they believe can protect the positive of their shitty device. I am done with HCigar. hello dear Very easy to operate, do not need to disassemble, as I sent to your picture operation, put the gasket on the 18650 battery tube, and then posted at the bottom of the positive. Without any additional cost, we will send to you free of charge. Best Regards 2017-08-14"

This the answer from HCigar to my email asking them to recall and replace all the VT75C devises "hello dear We noticed this problem, due to the size of the market 26650 battery is not standard, the use of non-standard battery caused by short problems, We already upgrade it, we will send you a small accessories, you only need to install this small accessories, will solve all problems;, you will be able to use any type of 26650 battery, you can temporarily use the 18650 battery. Please give me your address and phone number, so we can send you the parts."