Likethehat Posted October 18 Report Posted October 18 I've had the device for about 2 weeks and only once was I able to get Escribe to connect. I have confirmed that my PC, Escribe software and USB cable are all functioning because I have a DNA100C device that connects with no issues. I have created a ticket with Evolv but have not heard back from them yet. Does anyone have any recommendations they can provide?
Likethehat Posted October 18 Author Report Posted October 18 Windows 11 Pro and has only connected 1 time.
Wayneo Posted October 19 Report Posted October 19 Try to find another cable with a longer metal part where it plugs into your 80C. Make sure it works on your 100C beforehand.
Likethehat Posted October 20 Author Report Posted October 20 The cable I tested with the 100C device works but doesn't work with the 80C.
Wayneo Posted October 20 Report Posted October 20 Maybe try a reboot and different port on your PC. Failing that, wait for Evolv to respond.
Likethehat Posted October 20 Author Report Posted October 20 I have tried rebooting, uninstall and reinstalling Escribe, different PC and all work with the 100C but not the 80C device. Im thinking I probably will just setup an exchange and hope the replacement will connect.
Wayneo Posted October 20 Report Posted October 20 On 10/18/2026 at 5:59 PM, Likethehat said: Windows 11 Pro and has only connected 1 time. Are you sure the 80C has connected and you got into escribe. My last idea/thought would be to make sure you're running the latest version of escribe (or since the 80C was released). Link in my signature line. 1
Noodle Posted October 28 Report Posted October 28 Mine only connects when the battery is charged to full. Unless it says power surge on usb
Likethehat Posted October 28 Author Report Posted October 28 I was able to get it to connect with a different cable I hadn't tried before. It guess it's very picky as to what cable will work compared to my other device. My other question now is there a way to have a full color image display on the screen? I've tried loading an image into the device but it only shows black and white.
Noodle Posted October 28 Report Posted October 28 No, but I downloaded this this theme from Cthulhumod website and they seem to have Customized the background i don't know how https://www.cthulhumod.com/evolv-dna-80c-themes/
Likethehat Posted October 28 Author Report Posted October 28 You would think with a full color screen you would be able to display full color images. I'll check out the link you posted.
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