I was able to get it to connect with a different cable I hadn't tried before. It guess it's very picky as to what cable will work compared to my other device.
My other question now is there a way to have a full color image display on the screen? I've tried loading an image into the device but it only shows black and white.
I have tried rebooting, uninstall and reinstalling Escribe, different PC and all work with the 100C but not the 80C device. Im thinking I probably will just setup an exchange and hope the replacement will connect.
I've had the device for about 2 weeks and only once was I able to get Escribe to connect. I have confirmed that my PC, Escribe software and USB cable are all functioning because I have a DNA100C device that connects with no issues. I have created a ticket with Evolv but have not heard back from them yet. Does anyone have any recommendations they can provide?