Mifors Posted May 10, 2023 Report Share Posted May 10, 2023 Due to moving, for some time I charged the device through microusb although my friend said that this should not be done, maybe it killed him. Charged through the battery charger and it still does not turn on. Just a black screen and that's it. I used to connect to Escribe to change themes for it and everything was fine. Now (hope dies last) EScribe at least sees that the device is connected and offers to install the latest firmware "1.1 SP55.1 INT" when trying to install this firmware, nothing happens. "Applying Service Pack (Core)" Trying to install the firmware is endless it seems but when I waited a very long time at the end it showed that the device was not connected or something like that. When you try to reset to factory settings or do a hard reset, this is the "screenshot" I didn’t drop it and didn’t drown it under water, it just stopped turning on at one moment ... I thought I’d pay more and get myself the first high-quality and reliable device right away, but something went wrong. Is it possible to somehow fix it or do something with it, or has it already become a brick and you can forget about smoking a vape? Link to comment Share on other sites More sharing options...
Mifors Posted May 10, 2023 Author Report Share Posted May 10, 2023 (edited) It seems to see the device Edited May 10, 2023 by Mifors Link to comment Share on other sites More sharing options...
Mifors Posted May 10, 2023 Author Report Share Posted May 10, 2023 Tried resetting settings manually, didn't help. Link to comment Share on other sites More sharing options...
Mifors Posted May 10, 2023 Author Report Share Posted May 10, 2023 Can I manually install this firmware somehow? Link to comment Share on other sites More sharing options...
Mifors Posted May 10, 2023 Author Report Share Posted May 10, 2023 Link to comment Share on other sites More sharing options...
Wayneo Posted May 10, 2023 Report Share Posted May 10, 2023 Hide (3 dots on the right) the duplicate posts, and tell me the current status. Link to comment Share on other sites More sharing options...
Mifors Posted May 11, 2023 Author Report Share Posted May 11, 2023 Sorry, the issue is still there. Link to comment Share on other sites More sharing options...
Wayneo Posted May 11, 2023 Report Share Posted May 11, 2023 On 5/9/2023 at 11:40 PM, Mifors said: Did you get that firmware installed? On 5/9/2023 at 11:10 PM, Mifors said: Just a black screen and that's it. ... EScribe at least sees that the device is connected and offers to install the latest firmware Did the screen ever light up? Link to comment Share on other sites More sharing options...
JacobEvolv Posted May 17, 2023 Report Share Posted May 17, 2023 Try this: Plug the device in & open Escribe. Ignore the connect prompt. Go to Tools> Apply service pack > Try an older service pack. If this applies, then apply the newest service pack from the front page of Escribe. If this doesn't work, I would also try more than one USB cable. Inspect the usb port and ensure it is clean. Even if it looks clean, I would use a small piece of paper towel, isopropyl & a toothpick to carefully clean out the port. 2 Link to comment Share on other sites More sharing options...
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