Chip Suddenly Died - No Warning Signs, What Can I Do?

[HxChris]

So yesterday I woke up and got in three perfectly normal drags off my vape before noticing that the display wasn’t working properly; as I took my drags the wattage value wasn’t changing, and furthermore when I went to lock the device and access the menu, it lagged significantly, and different sections of the display would change a second or two before other sections.  Shortly after, the mod would only fire for a few seconds before cutting off, glitch text would run through the display when I tried messing with it, eventually it stopped firing altogether, and finally while I had it on a charger yesterday evening it displayed a Warranty Service message and hasn’t done anything since.

Does anyone have any suggestions for steps I might take to rule out possible issues I could take care of myself?  Also, is there any way to perform a hard reset on a DNA 250?

[HxChris]

P.S.:  Apologies if this belongs in another sub-forum, but I don’t quiiiiite feel like this is a bug.

[retird]

2 hours ago, HxChris said:

 

Also, is there any way to perform a hard reset on a DNA 250?

 

[HxChris]

On 1/12/2019 at 4:30 PM, retird said:

 

Thank you, hopefully this will do something!