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help!!!!! flashing battery charging when not charging

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my rx200 is displaying a charging battery constantly. even when not being charged , used and off. I cant figure out how to stop it....

someone suggested updating the software but I cant seem to find it. Anything I do find says error or cant connect??


any help or tips would be appreciated........



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When I read a description about the RX200 I see this:

 It is integrated with industry-leading reverse polarity protection with triple 18650 battery platform and all-new powerful RX200 on-board chipset.

This device doesn't have a DNA board in it...  You need to contact Wismec....

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