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DNA 200 won't charge and I can't find recovery charging on escribe


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My DNA 200 went dead and the display only works dimly when plugged into  a power source. I opened up the diagnostics window on escribe and all three cell are under 2 volts.  So I've been trying to do recovery charge under advanced diagnostics but I can't find it?  The only tabs I see under advanced are issue serial command and run script.  What am I doing wrong?



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