Intermittent USB connection

[Pathian]

I've got a DNA250 that I built that seems to be non-connective/intermittently connective on the USB (both charging and escribe). Seems to only be able to connect when I press and hold the USB plug into a certain position.

Worth trying to ticket for service? I don't know is this is covered or just considered normal wear and tear

[67exec]

I'm going to presume that you've tried different usb cables?

[Pathian]

Yes, I have.

[awsum140]

Since you built it yourself, maybe have a look at the board and see if there's any obvious problems around the USB connector or internally with the pins of the USB connector.  If not, or if you don't want to do that, time for an RMA.  It sound pretty unusual and is probably the first time I've seen that happen, but anything can, and will, happen.