Jump to content

Driver not recognized by Windows 8

Recommended Posts

So I just bought a Vaporshark DNA 200 today, and had it set up in-store via escribe for quick immediate use, and a bit of a tutorial with the software. I'm now at home attempting to connect to my own PC running Windows 8, and the device refuses to be recognized. The escribe software continues to insist no device is connected, and within my Devices, the DNA 200 chip is labeled as "Unspecified".

2016-03-04_22_02_58-Evolv_DNA_200.s_Properties.png  2016-03-04_22_02_47-Devices_and_Printers.png 
I have tried rebooting my computer of course, and searching online for a driver file to install myself. I'm hoping someone has heard of this issue or has a fix for it, because Google seems to have nothing for me. If there's a way to hard reset the chip, I'd absolutely be willing to try that out as well.

Thanks for any help you guys can offer.

Link to comment
Share on other sites

Gave it a shot, but no go.

Actually right-clicked the "Unspecified" icon this time and selected "Remove Device", then rebooted. As soon as the computer started back up, it went through the full device installation/recognition process - then went straight back to being "Unspecified".

I'm hoping it wasn't something dumb like the store clerk disconnecting the Vape without disconnecting in My Devices first, and now the whole chip is bad or something.

I guess I'll take it back Monday to see if it works on their computer, and if it doesn't I'm sure I'll be coughing up another $25 plus shipping for a new one.

Thanks for the try though, it gave me hope if only for a few seconds.

Link to comment
Share on other sites

Got my VaporShark DNA 200 today, 4 different computers and I am getting the same exact errors. The driver will not install properly, I have even gone to work on a fresh reinstalled Windows 7 Professional with all updates installed, still same exact issue.

Windows 7 Machines
Windows 10 Machines
Windows 8 Machines

Driver issue across all

What a bummer, I felt it in my guts that I will be arriving home to Problems lol ouch...

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...