Azitro Posted March 20, 2016 Author Report Share Posted March 20, 2016 Hi, I have brand new Vaporshark DNA200. I take it out from box just now. It's firing atomizer I can see on "Device Monitor" but screen doesn't work, just black.Also when I try to hard or soft reset by Escribe message is "hard reboot command issued".Do you have any idea? Thanks. Link to comment Share on other sites More sharing options...
Wingsfan0310 Posted March 20, 2016 Report Share Posted March 20, 2016 Make sure it's not in stealth mode. You check by clicking the fire button 5 times quickly to lock it. Then hold down the fire button and - button at the same time.Cheers,SteveEdit If it's in stealth it will say stealth, continue holding the buttons down until it says normal. Then click the fire button 5 times to unlock it. Link to comment Share on other sites More sharing options...
Azitro Posted March 20, 2016 Author Report Share Posted March 20, 2016 I tried that. Nothing happend Thanks.Edit: Also I updated newest version of firmware "2016-02-23.sw-update" Link to comment Share on other sites More sharing options...
Wingsfan0310 Posted March 20, 2016 Report Share Posted March 20, 2016 Sounds like you either have a bad screen or the screen cable isn't inserted all the way into the board socket. That's all I can think of atm. Wish I could be of more help! Good luckCheers,Steve Link to comment Share on other sites More sharing options...
Azitro Posted March 20, 2016 Author Report Share Posted March 20, 2016 Do you know any source for Vaporshark DNA200 disassembly PDF, video etc.? Link to comment Share on other sites More sharing options...
retird Posted March 20, 2016 Report Share Posted March 20, 2016 Still in warranty... send back to where you bought it.. opening it up will probably void the warranty from VS. Link to comment Share on other sites More sharing options...
Azitro Posted March 22, 2016 Author Report Share Posted March 22, 2016 Thank you guys. I am sending back to VS for repair. It really does not sound good to have a newly bought device getting repaired. Link to comment Share on other sites More sharing options...
Azitro Posted April 21, 2016 Author Report Share Posted April 21, 2016 They have changed the screen. Best customer service in the vaping world. Link to comment Share on other sites More sharing options...
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