Jump to content

Recommended Posts

Posted

My VS DNA 200 is about 4 months old (conveniently just past the warranty timeframe). If the mod shuts down after sitting for 10 or so mins, the button turns blue but won't fire. I can only get the mod to fire and the screen to turn on if I plug it in, even for just a second. The response I got from VS was that it was an issue that warranted me sending in the mod and paying for it to be repaired. I've reset the device, installed a previous version of escribe, and a charge restore with no luck. Any ideas? I've seen posts on Reddit about the same issue with no resolutions.

Posted

welcome to forum kylewalter. VS is correct in telling you that you need the board to be replaced. there is nothing the end user can do to repair this. VS's repair service is reasonable. i think around $25 for a new board. 

http://www.vaporshark.com/dna/dna-200-diagnostic

Posted

The service starts at $25. 

If it's just over the 4 month period, I would try to push them (nicely) to cover the repair. They're pretty good about it and might help you out. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...