My Lost vape Efusion Duo doesn't work

[Naveka]

Helo! I have a problem with my Efuison Duo. My girlfriend put batteries in backwards, she is noob in vaping. Is it have a reverse battery protection? Device is only turn on from usb cable, but escribe doesnt see a devise. What shall i do now? Replace a fuse? Where can i find it?

[We_Said_Destroy]

The board may have been fried from incorrect battery placement. I would contact Lost Vape service center. Or open a ticket with evolv.
http://www.lostvaperepaircenter.com/

[Naveka]

Thanx, i will write to Lost vape and evolve support center.

[brunomdoss]

Hi. I have the some problem. Already know how to fix the problem?

[retird]

You will find this information included in the DNA200 datasheet:

If you are manufacturing a device that is designed to be used with three individual replaceable 18650 cells, an accessory board is available from Evolv to adapt from three individual cells to a pack and tap connector pinout, as well as provide cell-by-cell protection against incorrectly installed or reversed cells.

[brunomdoss]

But the Efusion Duo have this against reversed cells?

[Doyle4]

No as far as im aware, i have the lost vape triade, in the manual it states never to reverse the batteries and take care when removing them.
your fuse has most likely blown.

[brunomdoss]

Really. :/ And now? What I do? I have warranty yet.