Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 hey guys am new to dna world i purchase lost vape therion on dec16 and its amazing but yesterday it stopped working i connect it to Escribe its there but so any idea what should i do Link to comment Share on other sites More sharing options...
giz_60 Posted February 17, 2017 Report Share Posted February 17, 2017 Check you battery settings under the mod tab...make sure you have it set for 2 cells...according to the device monitor, it's looking for a 3rd cell, when the Therion 166 only uses 2 cells.. Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 yeah its wired what is the solution Link to comment Share on other sites More sharing options...
giz_60 Posted February 17, 2017 Report Share Posted February 17, 2017 You will need to go to 'Options' at the top of the screen...'User Interface' and select 'Manufacturer'...this will allow you to change it from 3 cells to 2 cells...then upload settings to device... Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 i change it but the device still not working forgive bro am new to this world Link to comment Share on other sites More sharing options...
giz_60 Posted February 17, 2017 Report Share Posted February 17, 2017 Are you getting any error messages when pressing the fire button? Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 no nothing Link to comment Share on other sites More sharing options...
giz_60 Posted February 17, 2017 Report Share Posted February 17, 2017 What do you see on the Therion's screen when you press the fire button? Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 black like you are not pressing at all Link to comment Share on other sites More sharing options...
giz_60 Posted February 17, 2017 Report Share Posted February 17, 2017 Try reloading the firmware...'Tools'...'Apply Service Pack'...you will get a message about applying service pack...click 'OK'...choose 'DNA 250'....'1_2_SP5.sw-service'... This is the factory configuration file...you can try loading it if the service pack doesn't helpTherion_166.ecig Link to comment Share on other sites More sharing options...
dwcraig1 Posted February 17, 2017 Report Share Posted February 17, 2017 Is the screen black before you press the fire button as well? Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 i did it the same result Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 Link to comment Share on other sites More sharing options...
giz_60 Posted February 17, 2017 Report Share Posted February 17, 2017 Did you reload the factory .ecig file?...also check the brightness settings on your 'Screen Tab' Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 the file you give it to me i cant upload it escribe cant find it and here is the brightness settings Link to comment Share on other sites More sharing options...
dwcraig1 Posted February 17, 2017 Report Share Posted February 17, 2017 Might want to see if it will fire from the "Puff "tab in Device Monitor, maybe the fire button isn't working at all. Just thinking. Link to comment Share on other sites More sharing options...
giz_60 Posted February 17, 2017 Report Share Posted February 17, 2017 Brightness settings are good...try downloading this file... Therion_166.zip ...open the .zip file...right click on the .ecig file & copy. Go to your desktop, right click & paste...then in Escribe, go to 'Fiile'...'Open'...chose the file you left on your desktop..upload to device... Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 this is after the puff Link to comment Share on other sites More sharing options...
Mahmoud Aboderaa Posted February 17, 2017 Author Report Share Posted February 17, 2017 i open the file and upload it the same thing do you think its hardware problem Link to comment Share on other sites More sharing options...
giz_60 Posted February 17, 2017 Report Share Posted February 17, 2017 Might be...you have a 6 month warranty on the device...you may need to contact Lost Vape...http://www.lostvaperepaircenter.com/ Link to comment Share on other sites More sharing options...
andrewb Posted February 17, 2017 Report Share Posted February 17, 2017 did u make sure u uploaded the settings? Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted February 17, 2017 Report Share Posted February 17, 2017 i'm going to say, if the mod was vaping fine one minute then completely dead the next, i would contact lost vape's warranty center. both cells are reading correctly. your board temp isn't crazy either. i can tell you have the "2 cell" configuration uploaded to your device, so that's all good. i doubt it's something that can be fixed through this forum. Link to comment Share on other sites More sharing options...
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